|
What was the shipping method?
If you used Grey Hound Express, they do not quarantee that the shipment will arrive at the stated time/date because they are at the mercy of the bus line, but they do quarantee that it will arrive frozen.
My last order from them was in February, and I had the same problem, that's why I know. The order arrived three days later than they'd told me it would because of bad weather, but everything was still frozen rock solid.
Hope that helps.
|