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Hmmmm - even if the employee went off duty, so "nobody saw them being dropped off", one would think that the labels would be significant enough indication that they needed to be delivered (even if they weren't specifically TOLD). As far as what REALLY happened, you may never know...and pursuing it may not be in your best interest if you were shipping anything not accepted under their TOS (ie snakes, spiders, scorpions). Sucks that they dropped the ball; but if everything was there, and alive, when you went to collect them, it could have been a whole lot worse.
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