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The easiest way is to set up an account online. Then contact your account rep and tell him/her that you want to get the waiver to ship live reptiles (with DHL, it is a live animal waiver). Finding, and making initial contact with your account rep is the most difficult part of the process.
If this is just a one time deal, you may find it easier to locate a UPS or DHL facility (not a shipping store) and just go in and ask. You may get lucky and be told that a small lizard is no problem. The other option is to just call them and set up a pickup, and hope they take it (don't try that with FedEx). The down side to that option is that the company policies state that if they have reason to believe that you are shipping anything illegal, or in violation of their TOS), they can stop delivery at any time...meaning that your package could get stuck en route.
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