Quote:
Originally Posted by Lucille
I am thinking that it is almost always appropriate to reach out the other party prior to a BOI thread to ask for an explanation if something appears incorrect. As it turns out there was a solid factual explanation for the charge in this case, but even in the cases where a party makes an error, I think a private notification first and an opportunity for that party to explain the issue or correct any errors is a good way to handle a perceived problem.
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It seems like a lot of folks think this is some kind of magic customer service site for anything having to do with reptiles.