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I'm just gonna chime in and say that the money shouldn't have been spent before the transaction was finished, whether or not refunded.....
All situations are a case by case scenerio, and this was by no means the worst i've ever seen... Good luck to you guys getting this ironed out as best you can...
Just so you know, my LOCAL PET STORE Has non-refundable deposits, but they can be used toward anything in the store. So if you put down 500$ on a 2000$ snake... and something came up where you couldn't afford it.. you could still spend 500$ on something else. It's just the money doesn't leave the store... buyer still gets something and seller still has a happy customer (or as happy as can be)
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