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If he followed up once I can see him being gruff the second time. There are a lot of folks out their just window shopping, collecting photos, and wasting sellers time.
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So, it is ok for him to send a completley rude and uncalled for email because I asked for a photo? And yes, I am a serious buyer, I just got a Male Albino Nelson and need a female to go with him.
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It sounds like he was willing to meet her with the snake rather then take and send a photo.
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Most people want to see the animal before they drive out of thier way to buy it.
Either way, what he said was way out of line.