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I also, had a great experience with Alex. I ordered 100 large B. dubia nymphs and 5 adult pairs on a Saturday night. He shipped out Monday and sent me an email with my tracking number. Tuesday afternoon, I emailed him when I noticed that USPS's website hadn't updated it's tracking info. USPS's site stated that my package still hadn't been received from the sender for delivery. He was very prompt and polite in his response to my email. He explained that on occasion, USPS takes a while to update their tracking info and that my roaches should arrive Wednesday or Thursday. They arrived Wednesday afternoon, perfectly packaged, heat pack and all. I opened the box to find over 130+ roaches. He even added 2 extra adult pairs for free. I would definitely order from him again.
Edward Kestel
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