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To be clear, I think that before I'd drag the snake back into the store, be honest & let him know that you only offered the snake a rat which he refused, and try feeding the snake a mouse in a few days (either live or dead, whatever way he took it previously). That's one of the most important things when you get a new snake...to find out exactly how & what it fed on previously, and make no changes at the very least until it is feeding reliably-well in it's new home. Snakes rely on instincts, they don't "change gears" all that well, especially when under stress.
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