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Was the heat tape already installed with connectors when u bought it? Looks to me like they did a crappy job of connecting them. Like snowgyre said u can solder them for a great connection or reptile basics uses a rivet system with eye hooks at the end of there wires. U punch a whole in the heat tape where the connectors where attached. Thn the eye hooks slide in between the plastic layers of the tape. Then a simple rivet of sort goes thru whole & u squeeze it with players. Locks it in thn like soldering. Hopefully picks explain it better.
I personally would get rid of tht tape & start over, seems like a fire hazard. Good luck Kirk.
Chris
B and S pythons/Facebook
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