FaunaClassifieds - View Single Post - Info Mike @ Outback Reptiles
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Old 07-27-2016, 01:06 PM   #7
DollysMom
I followed this on Cornsnakes.com from your first post with a picture of the snake you ordered to resolution. I'm so sorry this happened to you. I'm sure you were excited to have found such a lovely snake, and deeply dissappointed to not have your very reasonable status inquiries answered.

I'm very glad you got a prompt refund. That's a lot. How many threads I've read here where that is not the case.

It is my wish that no one ever sits home for a snake that never comes. I don't understand why sellers can't text, email, or answer the phone. When an honest mistake is made, the buyer should be notified and if needed refunded, as soon as it is found. At the very least your inquiry should flag a problem for them to disclose the problem. Most people understand and appreciate honesty. It is simply common courtesy. We all make mistakes, but mistakes made though system failures need correction.