Originally Posted by DollysMom

It is my wish that no one ever sits home for a snake that never comes. I don't understand why sellers can't text, email, or answer the phone. When an honest mistake is made, the buyer should be notified and if needed refunded, as soon as it is found. At the very least your inquiry should flag a problem for them to disclose the problem. Most people understand and appreciate honesty. It is simply common courtesy. We all make mistakes, but mistakes made though system failures need correction.