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Since you did see stress symptoms at the time you purchased the animal and waited five days to take it to the vet while it got worse, it may be that each party could have done things a little different. I think sellers should never try to sell animals that appear sick or stressed, but if buyers note these symptoms perhaps they should pass on the purchase.
I think that many show vendors would not offer a five day warranty on chameleons in particular because a lot depends on the husbandry skills of a buyer. Many show vendors don't offer warranties and instead address each case according to circumstances.
I would like to see the communication screen shots, if they did in fact promise to get back with you with a resolution and have not done so that is worrisome.
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