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I'm not going to vote, as I didn't read the initial post.
I did, however, read the title; and it lacks the name of the person/business this thread is about. As a result, this thread is closed...I'll leave it here for 24 hrs to allow the OP to copy paste the content into a new one (or less time, if I notice that it has been reposted).
(OP - you might want to review the rules for posting before trying again...and if this is in reference to a Canadian business (as your 2nd post indicates), you might want to consider posting in the Canadian BOI (as John's 2nd post indicated.)
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