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If it is an infection, you won't be able to do much for it with temp and humidity changes.
However, in many cases, the so called respiratory infection is a combination of symptoms caused by husbandry issues. If left unresolved, the snake may develop an infection...but if it hasn't gotten there, yet, you may have some success with raising and regulating the temps & adjusting the humidity.
Unfortunately, we won't be able to differentiate the two conditions over the internet until it has progressed to a point where it is obvious...and at that point, even a relative newcomer should have the common sense to realize it needs medical attention.
As far as temps and humidity, without knowing the current conditions and the type of snake, we can't guide you. (Well, more accurately, I won't guide you - I'm not big on giving cookie cutter advice.) The temperature recommendations are not wholly generic, and the decision to raise or lower humidity will depend on species, current humidity, current symptoms & their severity.
An vet that has little to no reptile experience may simply opt not to see a sick snake... some will; and may, or may not, be willing to take suggestions from the client (but, in that situation, it helps if the client has a decent understanding of the situation and a knowledge of options).
Best of luck with your snake.
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