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Either she shed the terminal scale for some reason and there is new scale tissue beneath or an injury occurred that resulted in some excoriation. It will probably self-resolve if left alone as long as no deep infection has set in. I might dip it in povidone iodine the first time and then dip it in chlorhexidine once or twice a day on subsequent days for up to a week. Try to keep it clean (which is tough with a tortoise) during the healing process. She could lose the tail tip or it could recover fully. These types of injuries usually heal very well on tortoises.
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