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I used to order 1000 crickets a month from them. Ok not a big order but still an order. After an instance of the postal service crushing my box and allowing my order to totally escape, I let them know of the occurenceand they did replace the order, Crushed box again but I was able to salvage the order. I started requesting that the boxes be double boxed or at least double taped. The next several orders arrived crushed and you guessed single taped/boxed. After a few more conversations with them I took my business elsewhere. I would not order from them again since they can not take care of a simple issue to assure customer satisfaction.
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