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I agree that a DOA should be a full refund, including shipping assuming live arrival is guaranteed. Since they refunded you the purchase price, they should have included shipping charges as well in my opinion. Did they give any reason why that wasn't covered? Maybe it was an oversight?
I had shipped a boa that was a DOA. I went about it the long way and paid for them to ship the body back (so I could confirm it was the one I sold) and then once I confirmed, I refunded the the full purchase price plus the shipping charges.
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