FaunaClassifieds - View Single Post - Bad Guy William Gangemi (at repticon)
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Old 01-08-2018, 07:07 PM   #4
Lucille
I'm sorry your critter died. But, it was not necessarily the fault of either of you. There are many sorts of people who go to conventions, some are not experienced (I am not talking about you, just in general). A vendor would go broke if he replaced critters that died in the hands of inexperienced owners, or owners where the purchase was an impulse and they were not prepared with the proper living conditions. If you cannot show that the death was his fault, or it was not anyone's fault, I don't think he should have to replace the critter barring a written warranty.
I think it is positive that after some discussion your concern and sorrow showed through and he is offering some credit.