Need advice on Dead Animal through Delta Dash.
Hi,
About a month ago I bought an Abino boa and it was shipped Delta Dash. It was guaranteed for live arrival, and when I opened the box at the counter........ the snake was dead. The guy gave me the claims forms and I sent them to delta along with photos and emails of the transaction. My problem is that I still have not heard from Delta. I call the number from the website about cargo claims, and all it is is a recording. I have left all my phone numbers, email address, and fax number on the recording, but they still have not got back to me. What can I do to get my money back? Has anyone else been in a situation like this?
Any help is greatly appreciated,
Thanks,
Matt
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