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I would think in this situation it wouldn't really be up to you to look into. It would be up to the shipper. If you got a live arrival guarantee then it would have been from the shipper and, in my mind, he is the one that should be handling the claim. The shipper is the one that gave the guarantee (I would think) and that's who you should get your money or replacement animal from.
Not only that...you might have paid for it but as far as Delta is concerned you are not the shipper and it shouldn't be your concern. They'll have to take it up with the shipper and that is who they will refund to if a refund (or insurance claim) is given.
Not really the type of answer you were looking for but thought I'd throw in my two cents.
Good luck with it all.
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