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Spyral i agree. The problem was legitemate, however the way it was handle was unproffesional! I personaly believe if one is to expect proffesionalism from someone else or from a company one should also act this way. Flukers "as is noted in your first post" acted proffesionaly. They offered new crickets and fallowed by offering a FULL refund and that is true proffessionalism, it is dissapointing the way you recieved them but all efforts wher made to resolve the problem. Belittling a company after thier proffesional action to resolve the problem is unproffesional on your part, and further pushing the issue makes it worse.
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