Fed Ex being late consistently. SYR insurance?

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Fed Ex being late consistently. SYR insurance?

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03-26-2015, 06:15 PM

#21

robyn@Pro Exotics

Quote:

Originally Posted by btmexotics

I'm sure fedex comes out ahead in the end with all the insurance they collect and dont have to refund on. If they didn't I am quite sure they wouldn't offer the insurance or the guarantee!

Jay, FedEx doesn't offer any refunds, insurance, or guarantees on live reptile shipments or live reptile accounts. Refunds are actually specifically prohibited in the contract you have to sign with FedEx.

The SYR insurance is entirely self funded by the insurance fees paid. We try to keep it affordable, and yet still be able to cover payments. Some of those recent weeks in February...yikes.

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