Notices |
Hello!
Either you have not registered on this site yet, or you are registered but have not logged in. In either case, you will not be able to use the full functionality of this site until you have registered, and then logged in after your registration has been approved.
Registration is FREE, so please register so you can participate instead of remaining a lurker....
Please note that the information requested during registration will be used to determine your legitimacy as a participant of this site. As such, any information you provide that is determined to be false, inaccurate, misleading, or highly suspicious will result in your registration being rejected. This is designed to try to discourage as much as possible those spammers and scammers that tend to plague sites of this nature, to the detriment of all the legitimate members trying to enjoy the features this site provides for them.
Of particular importance is the REQUIREMENT that you provide your REAL full name upon registering. Sorry, but this is not like other sites where anonymity is more the rule.
Also your TRUE location is important. If the location you enter in your profile field does not match the location of your registration IP address, then your registration will be rejected. As such, I strongly urge registrants to avoid using a VPN service to register, as they are often used by spammers and scammers, and as such will be blocked when discovered when auditing new registrations.
Sorry about all these hoops to jump through, but I am quite serious about blocking spammers and scammers at the gate on this site and am doing the very best that I can to that effect. Trust me, I would rather be doing more interesting things with my time, and wouldn't be making this effort if I didn't think it was worthwhile.
|
Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
08-04-2010, 06:47 PM
|
#1
|
|
Boaphile Plastics - Poor Service?
Called them over the phone asking advice on fixing the top of a 322T that had been split open by an adult boa as well as getting replacement keys and it was like pulling teeth. He asked me to email my info and still no response.
|
|
|
08-04-2010, 06:54 PM
|
#2
|
|
Sorry to hear this. I have never had any problems with them or their products. Hopefully they will get back to you soon.
|
|
|
08-04-2010, 07:04 PM
|
#3
|
|
Alan, post emails please? You have to realize that they are probably busy, so a timeline would help.
|
|
|
08-04-2010, 07:04 PM
|
#4
|
|
How long have you been waiting to hear back from them?
How soon after you purchased it did it brake?
Have they promised you a replacement, or did they not give you a strait yes or no?
Any and all info helps!
Hope you can get this worked out.
- Jade
|
|
|
08-04-2010, 07:13 PM
|
#5
|
|
Quote:
Originally Posted by hyacinth
He asked me to email my info and still no response.
|
That part is kind of funny to me - unless he gave you a special email address - because emails sent to the address on his site get kicked to an autoresponse which instructs you to call them. I was going to place a 14 cage order a couple years ago, and I didn't because I couldn't get an email response. Preferences - sometimes they don't match up. (My reasons for not calling really have no bearing here...I'm not knocking his preference to do business by phone, just wondering about the request for an email reported by the OP. Maybe things have changed - it has been a couple of years)
|
|
|
08-04-2010, 07:51 PM
|
#6
|
|
I do not know i orderd a rack a few years ago and took almost 3 months to get thats why i buy my racks from another supplier and usually get it the same week i order it. Jeff has some nice boas though
|
|
|
08-04-2010, 08:53 PM
|
#7
|
|
I am looking into getting a stack of 4ft cages from them now so any information posted here will help me decide if I want to go through with it. Was there a reason it took 3 months to receive your rack?
|
|
|
08-04-2010, 09:16 PM
|
#8
|
|
I know that people love their boaphiles. I also know that the wait is very long. I think its because they are super busy, and maybe its still a smaller operation, instead of a full blown operation. Im not sure though. Ive gotten all my cages and rack from repti-racks and love them. The lead time is usually around 6-8 weeks. I dont think I could wait 12. But thats just because I am impatient and like all my setups here and organized.
|
|
|
08-04-2010, 09:25 PM
|
#9
|
|
Quote:
Originally Posted by hyacinth
Called them over the phone asking advice on fixing the top of a 322T that had been split open by an adult boa as well as getting replacement keys and it was like pulling teeth. He asked me to email my info and still no response.
|
Weird. Everything Ive always heard he prefers calls to email 100 to 1.
|
|
|
08-04-2010, 09:27 PM
|
#10
|
|
well I know Jeff gets really busy, especially this time of year (baby boa litters are hitting the ground left and right). I bought a 4 stack of boaphiles from him back in 2002, it was all done via email. One of them came in with a large crack on the top, he sent me out a new one right away without asking for proof (which I sent anyways) and I was very pleased with the service. Of course, that was just my one experience and it was a long time ago.
|
|
|
Join
now to reply to this thread or open new ones
for your questions & comments! FaunaClassifieds.com
is the largest online community about Reptile
& Amphibians, Snakes, Lizards and number one
classifieds service with thousands of ads to look
for. Registration is open to everyone and FREE.
Click Here to Register!
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -4. The time now is 02:03 AM.
|
|