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Old 12-27-2013, 07:32 PM   #11
Celtic Constrictors
I understand. I wasn't trying to get the math just perfect. It was an example. Let me clarify.

If you want $100 for an animal and you know there is a 3% PayPal fee, charge accordingly, or in this instance charge $103.10 (103.1 * .03 = 3.093) and you will collect $100.01 after fees. I think it's rather petty but if you want to collect a certain amount, charge the proper amount. Period.
 
Old 12-27-2013, 08:05 PM   #12
Lucille
Quote:
Originally Posted by StuTennyson View Post
Thought I would post the latest email from this individual to give you a taste of what I am dealing with.

"I'm a professional with a Doctorate in Counseling and Psychology so I am an honest educated person. One reason I hate dealing with the uneducated like yourself is a low comprehension level."
Stu, if that was Jeffery Lockman/John Pennington, he is no professional. True professionals don't need to strut around like that. How nauseating. He embarrasses everyone who struggled to get an education for the right reason. Feh!
 
Old 12-27-2013, 08:25 PM   #13
Chris Kennard
Quote:
Originally Posted by StuTennyson View Post
Thought I would post the latest email from this individual to give you a taste of what I am dealing with.

"Post what you please and contact who you want. If you post about me obviously your harassing me. I'm telling the truth regarding you in all the posts I have prepared to launch. You are harassing me and misrepresented yourself by selling something you don't even have. I sent you your $200 which you agreed to. Then you ask for a paypal fee. I had no problem sending had paypal allowed me to do so. I could have easily sent you the little $7.00 had you waited until I made it home from traveling. You refused to do so because I doubt you even have a legitimate sale. You kept wanting a check which I clearly said I will not send since there is so much fraud and paypal or a credit card is more secure. Had I sent a check I would have never received a product nor a refund. The day after Christmas was the only day the temperature ass cooperative.

I'm a professional with a Doctorate in Counseling and Psychology so I am an honest educated person. One reason I hate dealing with the uneducated like yourself is a low comprehension level. I will not email you further since you are indeed a fraud but I will definitely make the fraud known to others which is not threatening or harassment (check the law). Consumers have the right to know when they are being scammed and I intend to make them completely aware of it don't worry about that. Because of you someone lost wages from taking off a days work (not a minimum wage rate like yourself) and I lost on an enclosure I had to purchase. No big deal I had a reputable dealer order one at a better price than you allegedly offered so I will have it by tomorrow. Have a nice life and stop wasting peoples time with fraud. Do not contact me further or I will block your email."
Counseling and psychology? I'd love to see the faces of any "uneducated" future patients of his if they saw this post showing his compassion for them. He will have to grind his teeth while suffering through a session with people he hates to deal with.
 
Old 12-27-2013, 08:31 PM   #14
Lucille
A quick search of the internet did find a Jeffery Lockman PhD and only one, but as I've said before, I'm not one of those internet search whizzes.
 
Old 12-27-2013, 08:44 PM   #15
Celtic Constrictors
Quote:
Originally Posted by Lucille View Post
A quick search of the internet did find a Jeffery Lockman PhD and only one, but as I've said before, I'm not one of those internet search whizzes.
I found the link you're referring to Lucille but the name is spelled differently. Stu, did the buyer spell his name Jeffery or the more traditional Jeffrey? If it is the latter, I think we may have his ID nailed down. Can you provide his email address so I can confirm and possibly contact him regarding his behavior? Perhaps we can get him involved in this discussion. If it is who I believe it is, he deals in development and cognition in children which means he is used to dealing with "uneducated" people which is ironic.
 
Old 12-27-2013, 09:29 PM   #16
hhmoore
Quote:
Originally Posted by Sanguine84 View Post
I understand. I wasn't trying to get the math just perfect. It was an example. Let me clarify.

If you want $100 for an animal and you know there is a 3% PayPal fee, charge accordingly, or in this instance charge $103.10 (103.1 * .03 = 3.093) and you will collect $100.01 after fees. I think it's rather petty but if you want to collect a certain amount, charge the proper amount. Period.
Actually, if you want to get technical, the fee for most people on $103.10 is $3.29


I can understand that, after discounting both the animal(s) and the shipping, Stu didn't want to "take a hit" from PayPal; but, as a buyer, I wouldn't have made the payment either...and, if I received a followup email requesting it, I probably would have reported him to PayPal. As an online seller, I expect that most buyers will want to pay via PayPal or credit card over the phone; unless we have discussed otherwise (or I specified in the ad). The simple answer is to not undersell yourself to the point where the PayPal fee becomes an issue - Let's be realistic...in this case, we're talking $6.10 - if THAT is worth fussing over, it's your own fault. If expecting a money order/check when negotiating; it is simple enough to respond "not at this price, I'm sorry" when asked about any payment that will incur a fee.

Without seeing the full discourse, we can only base our opinions on what has been shown...and there are problems on both sides. To his credit, Stu immediately sent the refund when asked...and, unless we aren't being shown important details, that's where this should have ended.

Personally, a customer's insistence on shipping the day after Christmas should have killed the deal, anyway. The delays due to holiday shipping don't magically resolve upon start of business Dec 26, and the risk to the animals is too great, IMO.
 
Old 12-27-2013, 10:33 PM   #17
Celtic Constrictors
Quote:
Originally Posted by hhmoore View Post
Actually, if you want to get technical, the fee for most people on $103.10 is $3.29


I can understand that, after discounting both the animal(s) and the shipping, Stu didn't want to "take a hit" from PayPal; but, as a buyer, I wouldn't have made the payment either...and, if I received a followup email requesting it, I probably would have reported him to PayPal. As an online seller, I expect that most buyers will want to pay via PayPal or credit card over the phone; unless we have discussed otherwise (or I specified in the ad). The simple answer is to not undersell yourself to the point where the PayPal fee becomes an issue - Let's be realistic...in this case, we're talking $6.10 - if THAT is worth fussing over, it's your own fault. If expecting a money order/check when negotiating; it is simple enough to respond "not at this price, I'm sorry" when asked about any payment that will incur a fee.

Without seeing the full discourse, we can only base our opinions on what has been shown...and there are problems on both sides. To his credit, Stu immediately sent the refund when asked...and, unless we aren't being shown important details, that's where this should have ended.

Personally, a customer's insistence on shipping the day after Christmas should have killed the deal, anyway. The delays due to holiday shipping don't magically resolve upon start of business Dec 26, and the risk to the animals is too great, IMO.

Harold I think we're both wrong. I said it was $3.09 but when I did the math again (103.10 * 1.03 = 106.19). That would be a fee of $3.19 not $3.29 and certainly not the $3.09 that I originally stated. Anywho, I think my point was made. Ask for more if you want more.

I also agree with the Christmas shipping. I am patiently waiting until after the 6th when Ship Your Reptiles resumes insurance on shipments of live animals this year to accept 3 boas from 2 sellers.
 
Old 12-27-2013, 10:34 PM   #18
Celtic Constrictors
My sincerest apologies, Harald* not Harold.
 
Old 12-27-2013, 10:38 PM   #19
Celtic Constrictors
OMG I fail at maths. I think I was right the first time. $103.10 * 1.03 = $106.19 then subtract the original $103.10 and you are left with $3.09.

Thanks for making me second guess myself Harald.
 
Old 12-27-2013, 10:52 PM   #20
hhmoore
The fee isn't 3%...it is 2.9% + $0.30. (Business members that receive high enough monthly payments get a slightly reduced rate)
 

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