Beware of canyon county reptiles the sell sick snakes

This is the FedEx tracking - time it left us and time it arrived. We took it to the store at approx. 12:30pm and it arrived the next morning at approx. 9:00am. He had to sign for it. He did not contact us at all to discuss any issues or to let us know the animal was sick.
The first time he communicated anything about this was indirectly through Paypal - at 12:15pm, 3 hours after he accepted the snake. That doesn't necessarily mean anything, but I would have thought that if there was any issue with the snake, he would have sent my husband an email, through Morph Market, like he had previously when arranging purchase; however, we heard nothing.

Originally Posted by CanyonCountryReptiles

The first time he communicated anything about this was indirectly through Paypal - at 12:15pm, 3 hours after he accepted the snake. That doesn't necessarily mean anything, .

Shows how impatient he is, any REASONABLE customer would get in touch with the breeder tell them they are not satisfied and arrange to ship the animal back to get a refund, instead he filed a claim tying up the money making the situation more difficult, and than complains about it, throwing a tantrum before even giving a chance for a resolution.

That put someone like this on many people do not sell to list.

So Rick I am curious since you apparently have a vet that can work you in pretty fast (I assume you took the animal in between 8.57 and 12.15)

had to take it to the vet and spend 75 buck

could you please post a copy of the receipt with the date, amount due and results.

Additionally why would take the animal to a vet and spend $75 if you intended to return the animal immediately for a refund especially since you do not belive RI can be cured

once it gets infection theres no cure and it will contaminate your whold collection

Finally why would you chose to file a claim within 3 hours making it more difficult with the money now being tied up instead of giving them 24 hours to respond?

You would be amaze on what kind of results you can achieve by being patient, reasonable and acting like a mature individual.

Originally Posted by CanyonCountryReptiles

Attachment 839544

Attachment 839545

This is the FedEx tracking - time it left us and time it arrived. We took it to the store at approx. 12:30pm and it arrived the next morning at approx. 9:00am. He had to sign for it. He did not contact us at all to discuss any issues or to let us know the animal was sick.
The first time he communicated anything about this was indirectly through Paypal - at 12:15pm, 3 hours after he accepted the snake. That doesn't necessarily mean anything, but I would have thought that if there was any issue with the snake, he would have sent my husband an email, through Morph Market, like he had previously when arranging purchase; however, we heard nothing.

Did this snake go from California to Pennsylvania over night with no heat pack. If so it shows extreme negligents and a lack of basic knowledge of reptile husbandry. I do believe i read that they always ship without a heat pack then said that they just started shipping there product. I do believe that the person claiming flew off the handle but the fact that they feel shipping a cold blooded animal with no heat over 2000 miles is exceptable puts there operation up for scrutiny

Originally Posted by bulldog-herp

Did this snake go from California to Pennsylvania over night with no heat pack. If so it shows extreme negligents and a lack of basic knowledge of reptile husbandry. I do believe i read that they always ship without a heat pack then said that they just started shipping there product. I do believe that the person claiming flew off the handle but the fact that they feel shipping a cold blooded animal with no heat over 2000 miles is exceptable puts there operation up for scrutiny

The seller is in PA, the buyer in CA. And yes, this time of year a heat pack should have been used.