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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
07-17-2002, 02:55 PM
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#11
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I've had a similar experience Rob....this guy you're dealing with is nuts...thats a gorgeous snake.
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07-17-2002, 03:44 PM
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#12
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E-mail him and invite him to come to the BOI. MAYBE he
will see that what he's asking isn't the way business is done.
Other than that you've done everything you can do for him.
Bobby Douglass
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07-17-2002, 03:58 PM
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#13
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Guess what, not all ETB's are created equal. spam_Check out these noses. Then tell the guy to take a flying leap. spam_ You did all you could do. spam_
I hate to say it, but I SMELL something fishy with that guy.
Hairlip number 1.
Pointed snozz number 2.
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07-17-2002, 05:41 PM
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#15
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You know, it is funny that this is the first post I come across today, I was going to post on a buyer that bought a 1.1 pair of High Yellow Sandfire beardeds from me almost 2 months ago. He received them and then e-mailed me and stated that the color was not what they looked like in the pic, this was minutes after receiving the shipment, no acclimation time given whatsoever! Then came back later that day and said the female was not looking healthy, I gave my suggestions and my phone number for him to call. Anyway, he calls me that night and becomes irate, saying that I used too small of a box (one I reused from one of the largest and most well known breeders in the US) and then saying that the female had passed and he wanted a refund and would send the male back. I stated that was fine, and I would send him his entire refund as soon as I got a pic of the passed female and then would reimburse him on the shipping costs. Well, he couldn't get a pic and just wanted his money back and would send the male. As I am a trusting person, I sent him HIS ORIGINAL M.O. since I don't cash them until I hear full satisfaction, and asked for a pic of any kind, even a Polaroid or something, and my male....then he dissapeared. I got an e-mail from him almost 3 weeks ago just sending a phone number, I have called him nearly every day, at all times of the day, since to no avail....so after all this, I say you did exactly the right thing! I won't make that mistake again, he likely has a pair of perfectly healthy babies for free.
Damon
damonsdevils@earthlink.net
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07-17-2002, 07:05 PM
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#16
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Rob:
Don't even use one more neuron thinking about this guy. Seems that many so-called customers today want to get their way or they start threatening with damaging your name. It is sad the hobby degenerates like this but it is bound to happen as it grows and reaches more people. You have offered more than enough and I don't see why you should even question yourself.
Take care,
Ivan
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07-17-2002, 07:07 PM
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#17
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Sorry, I did not post my full name.
Ivan Alfonso
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07-17-2002, 08:18 PM
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#18
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I will take her from you Rob and also the ones Tim has if yall don't want them. spam_<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/biggrin.gif" border="0" valign="absmiddle" alt=' '>
You did what you could do. I wouldn't send them payment first no ifs and or butts.
Tim Rash
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07-17-2002, 08:38 PM
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#19
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Hi Rob. If you didn't draw an arrow in the pic to show the "problem" I wouldn't have known where the problem was. And by the way I still don't see what the problem is lol. Certainly nothing that wouldn't probably disappear with the next shed. I know you sell nice quality animals because I've dealt with you and I wouldn't take that persons comments about you selling inferior quality animals to seriously. If he doesn't return the animal to bad for him. I wouldn't loose any sleep over that one. Those of us who know better will stand behind you.
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07-17-2002, 09:37 PM
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#20
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Hi Rob,
Sounds to me like this guy is trying to scam you out of some hard earned money ! This is one of those customers we all hate to get. You did the right thing and offered him a refund ( for what I still dont see ) for his complaint but you are in business, which means you are doing this to make money, not throw money away, which is what you will wind up doing if you send the money before you get the animal. I agree with earlier posts that you should put up this customers info and pic if possible so we can all avoid a headache in the future. Maybe this is this guys first animal and he doesnt know how things go, or he has no common sense ..... either that or he is trying to rip you off. Why else would he threaten you like that when you are being reasonable with him ? Blow him off Rob !!!!
Gary Walsch
Sunshine State Reptiles
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