I am rethinking my last post. Your pics that you said you sent this guy were very clear. I WISH I had that many pics on some of the snakes that I've bought sight unseen. However you have no pics of the belly. (I know, fussy ,fussy!<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wink.gif" border="0" valign="absmiddle" alt='
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Sorry Rob, but on this one, despite trying to do the right thing, you are caught up. Customers can and will hold you hostage if you allow them to. Luckily , only one out of 100 customers is ever going to give you this degree of trouble. Most customers are just like you and I, they want quality animals at reasonable prices and they want it yesterday!
So heres my take on the solution:
Refund? Nope. Not today. Not tomorrow. Not ever. Sorry.
I beleive a poster earlier said you cant make everybody happy,
I think that is true here. As I said earlier, you sent alot of pics to him showing the turtles clearly, offered to send a different ones to swap out the on he didnt like and offered some money. Seems to me youve held out your hand in friendship , only to have it slapped away. Think to yourself, if this wasnt business, merely tradeing or bartering for good, would you go through all this? I think not. I wish you luck in all your endeavours and do not be dismayed, one bad expereince does not a reputation make.
Sincerely,
Fred
Aztec Reptiles
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