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Originally Posted by grandmagreen
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Case #1 Thread starter Wilfredo started this thread on 11-10-2007. Customer order some turtles from us we did not have the complete order and their for we shipped a partial order and refunded the rest. If you read his thread he states exactly this. All of a sudden it turns into several pages of hate. Case closed.
http://www.faunaclassifieds.com/foru...d.php?t=106010
Case #2 Thread starter hopingforbabies opened his thread on 1-8-2008. States that he bought a few adult Amazon tree boa from us and the transaction went as planned. Thread qiuckly turned into a bad thread not only for me and my company but also for the thread starter. People who have never done business with me or him called him and I theives, crooks, and just about every other bad name in the book. No Case here just a man giving his experience and paid dearly for it.
http://www.faunaclassifieds.com/foru...d.php?t=107455
Case #3 Thread starter E2MacPets started his thread on 8-27-2007. The gentlemen asked if anyone had done business with my company. The thread qiuckly turned to a hate Mike thread were everyone that commented never did business with Mike or I. I did lose this customer a victory to Fauna. Reguardless still no case here.
http://www.faunaclassifieds.com/foru...d.php?t=103255
Case #4 Thread starter Roni013 started her thread on 8-28-2008. Before this customer even called us or wrote us to give us a chance to make it right she comes onto Fauna to start a bad business thread. When asked about why she wrote here first she said a advid member of Fauna told her to do it. Now if I have a problem with Wal Mart with one of their products the first thing I am going to do is go to Walmart and ask for my money back. I am not going to contact the BBB or my local news paper. Customer was refunded her money with out any questions I did not even need to see a pic. Case closed.
http://www.faunaclassifieds.com/foru...d.php?t=116011
If you have any other cases out their you would like me to take a look at let me know I would be happy too. The thing is we have made living on the internet for well over 6 years now and we have months were we ship 40 packages or more and we have a handfull or less of people that are disatisfied. I would say that is damn good numbers. One thing is for sure in business you can try to please everyone but you are not going to be 100%