I am not sure what was wrong with the previous listing. I will try again. If it is the anonymous quotes, then I will refrain from posting. As the "Phantom Breeder" is very relevant to the thread, and appears to be a member on Fauna. I would point out I have the member's IP address, and the member is located in Pennsylvania.
Below is the original message:
I really don't want this to escalate beyond what it is already. I just want to make sure my name is cleared.
I will keep my description short, and let the emails do the talking.
I recently sold 2 snakes to a buyer located overseas. The buyer asked that I ship the animals to a friend located in the states. The buyer was very quick to pay, and was very friendly. I was put into contact with Stephanie at Triple Moon Exotics. Stephanie seemed very friendly, but also was about business. I was impressed by her professionalism.
I shipped the snakes to Stephanie, and within a couple of days of arrival she informed me the animals weights were off. Stephanie proactively had the deleted ad pulled back up, and sure enough, the weights were off. The buyer and Stephanie agreed on a rough idea of how much I should refund, and I quickly made that refund, and offered my apologies.
Not long after, both Stephanie and the buyer contacted me regarding the purchase of more animals. I kindly explained I felt uncomfortable engaging in any more transactions after our previous sale. I explained that I have been in a situation where a buyer tried to claim animals arrived dead that I shipped. I explained that I am happy to do a refund, but would rather not take the risk in making a sale to them again, until I felt more comfortable about their operation. Specifically, met her at a show.
So this is where it begins:
Stephanie did not appreciate my email, and felt I was accusing her of being a scammer. I explained, in no way did I intend to offend her. I simply would rather not engage in business.
Several email exchanges commence.
Then I get an email from "Reputable Breeder"
A "24 year" breeding veteran that wished to with hold his contact information, but wanted to tell me that Stephanie was trustworthy.
At this point, I was really perplexed.
I wrote Stephanie, and expressed my disappointment that she had discussed this situation, specifically the sour transaction, despite me resolving it. On top of all that, the fact that she shared my contact information with the individual.
Finally, it really struck a nerve to think this "Phantom Breeder" would not even disclose who they were.
Stephanie's response was very insightful. She claimed to not know who it was, rather who it could be. Which reveals she clearly disclosed the predicament, and my contact info to numerous people.
So in closing I'd like to make the transaction public. The situation was resolved by me refunding her according to her terms.
I would also like to open the forum for anyone who may have heard a variation on the transaction, so we can clear any miscommunication up.
Finally, I hope the "Phantom Breeder" would reveal their identity. It really is small of someone to contact me anonymously regarding something totally irrelevant to them.
Emails are below (I removed information that did not need to be included. I tried to keep formatting legible):
From: triplemoon
To: andrewg
Sent: Sun, April 17, 2011 12:21:50 PM
Subject: Message about
: 1.0 Breeding Ghost- Best offer takes him!
*************
NOTE: This message was sent to you via the Kingsnake.com Classifieds. If you feel this message is fraudulent or abusive please forward it to
classifieds@pethobbyist.com.
NOTE: DO NOT flag this message as SPAM/JUNK as your ability to receive legitimate messages from Kingsnake.com Classifieds may be compromised
*************
Hello Andrew, do you have other photos of him you could send me? Would you accept $130/shipped for him?
----------------------------------------------
Click on (or cut and paste into you browser's
location window) the URL below to view the ad that
this message is in response to.
xxxxxx
Andrew G wrote:
Thanks for the offer!
In no way meant to be an insult, or taken personally, but as a seller in the industry, I must protect myself just like a buyer. In all the years of transactions I've handled, I have had 2 instances of unsatisfied customers. The first instance was very ugly, and resulted in a lot of slanderous statements being made about me all over the internet. To respond, I posted a thread on the BOI (if you just search my name on the forum, you will find the thread). The result was she could never produce any evidence that there were any issues with the animals.
The second case is the sale to you all. Because I have no way to verify weights (even if you took a picture), there is the slight chance one could use that as a way to get a discount on an animal.
Now, I am confident you all are NOT using that tactic to get discounts, but until I have further evidence to know for sure you all are not wheeling and dealing to get animals for dirt cheap, I am going to have to happily decline from doing any more transactions. I am sure you all are great people, and it's not unlikely we will run into each other at a show. So please don't take this as personal. I just need to protect myself from bad transactions, and until I can know more, I would rather be cautious.
I wish you all the best!
Andrew
Triple Moons Exotic wrote:
Hello Andrew,
If you needed pics of them on a scale for verification, I would have been happy to provide that. In fact, I will still provide that once I get back to my office to ease your mind. They did eat for me Friday, so they will weigh a bit more then what they came in at. I would suggest you invest in a scale, they run about $20.
I am a little appalled that you would think I would do something like that despite my established 8+ year reputation in the reptile industry. Not once have I had negative issue outside like you described, a fraudulent BOI thread many years ago. I realize mine and Charlene's situation is strange, her being stationed in the middle east and making purchases while I'm here in the states, but it is what it is.
Anyway, good luck. I'll have those pictures to you later this evening.
Thanks!
Stef
Scale photos as promised.
----
Andrew G.:
I appreciate the photos. I did not mean to offend you. The reason I didn't even ask for photos was because even still, I've seen BOI threads with conflicting scale images (you can set the zero high or low). It really doesn't PROVE anything.
I do own a scale, and usually make practice of weighing. If you recall, I specifically sold the animals with general weights.
I still am not a fan of how the previous transaction ended, and will sell the ghost to a different buyer. It's nothing personal.
Thanks and sorry.
Andrew
________________________________________
From: Jeana Smith <jeanasmith218@yahoo.com>
To: andrewg
Sent: Tue, April 19, 2011 4:37:11 PM
Subject: bad deal with triple moons designs
Andrew,
I am sending you this email in regards to the transaction you recently had with Triple Moons Designs. While I do not know you, you may or may not know me. I am generating this email from another account so there are no later games being played by any parties in the future.
I am a reputable breeder that has been in this industry since 1987 (24 years), and am close personal friends with many larger breeders including (Peter Kahl, Paul Miles (boa barn), Ian (outback reptiles), Ozzy Boids and the list can go on. Some (who werent at shows were even at my wedding and family events).
Steph is a very close friend with a small collection. She is reputable and trustworthy. Her fauna trader rating is (24), she is a paid member, and has several good guy boi threads. She had been in contact with me the entire way thru her transaction with you, from inquiring on whether or not I knew who you were, to asking my advice on what she should do when the animals came in under the weight they were advertised at, not recieving the het paperwork that was to be sent along with the animals and so on.
At first when she told me that you were willing to work out a refund with her I was glad that you were willing to resolve the issue. Now, in an email, I see you have chosen not to sell her another animal (which is perfectly within your rights), however I think you are doing it based on the wrong reasons.
You sold and shipped her animals that were clearly misrepresented and falsely advertised, while you did refund her in some way, you are now making it sound as if she is the scammer and thief and tried to rip you off. Absolutely not so.
Also while I do respect the fact that you have been polite in your emails to her, and you have every right to protect yourself from future bad business transactions, I think you need to take a look in the mirror and see where the bad transaction started. While you may be an honest business person, your business practices (from this transaction) seem a little shoddy to me to say the least, and is something this industry is in no need of.
The way you have now handled yourself, IF you had anything I was interested in I dont think I could buy from you at this time, and if at anytime I am again asked if I know you, I will say the same as I told Steph, "no", however I will referenece this transaction for them to make their own descision. As you stated in her emails, this is certainly in no way meant to offend you or to be taken personally, merely an observation thru conversation and email correspondence.
Reputable Breeder
--- On Tue, 4/19/11, Andrew Gizinski <andrew.gizinski@yahoo.com> wrote:
From: AndrewG
Subject: Re: bad deal with triple moons designs
To: "Jeana Smith" <jeanasmith218@yahoo.com>
Cc: triplemoon
Date: Tuesday, April 19, 2011, 10:11 PM
Hello Reputable Breeder,
I've cc'd Stephanie on this email in case she is not aware of our correspondence.
I am sorry you see my actions as "Shoddy". My hope is to offer top-notch service to all of my customers. I was quick to address the dissatisfaction Stephanie expressed.
The ad never listed het papers. The only mention of het papers (for the female het) came AFTER the packaging of the animals. Which means it was not a part of the sale. I work very long weeks this time of year and have not had time to pull up the het female paperwork. I plan to do so out of courtesy, not transaction obligation (especially given shipping is a further cost to me).
I've beat the topic of the weights into the ground. See Stephanie and my emails if you wish to understand where the misunderstanding came from.
Regardless, I agreed to pay a very generous refund in order to move past the issue.
Finally, I find it interesting that Stephanie is "Apalled" and you consider me "Shoddy" by me declining to engage in another transaction until further notice. The situation just continues to puzzle me. A sale to a person in Afghanistan, requests I contact Stephanie and ship to her, the animals arrive and the buyer is not satisfied. So after I refund, they both request to engage in another transaction. When I decline, I am contacted again by Stephanie with a rather irritated email. I can't help but wonder why anyone would waste the time to pursue a transaction with a breeder that declined a sale. Then to add insult to injury, I am contacted by a Phantom Breeder attempting to give Stephanie more credibility by claiming to have been breeding for over 20 years, but not willing to show me the respect to contact me with a real name.
Do you see where I am coming from?
I really do not mean this to be offensive. I just need to protect myself as a seller from unfavorable transactions. I am not saying Stephanie and Charlene are an example of one (in fact, they both seem very professional and friendly), but I can't know for sure. And this email only hurt, rather than help.
Stephanie,
I also want to express my disappointment that my contact information was shared with a person unrelated to the transaction. It really makes you APPEAR (I am not accusing you, just explaining what it looks like) desperate to buy more animals from me. If you feel like you needed to clear your name from any slander, I have not spoke A WORD to anyone, nor do I have any desire to maliciously turn anyone away from business with you. I just don't feel comfortable for the time being and maintain my position.
Regards,
Andrew
Hello Andrew,
I'm a little surprised by this email and I have a suspicion of who it is, but being he did not want to provide his name, I'm not going to go there (and I could be wrong). I won't deny I contacted friends about the situation during our email exchanges. I wanted to know if I was being unreasonable in my expectations and needed an opinion on the best way to approach it. I rarely am on the receiving end of a negative purchasing transaction (which I really don't think this was until you implied that I was out to scam you) and I wanted others take on the email exchange, concerned that maybe I was being too sensitive on the matter.
I did acknowledge that mine and [buyer’s name removed] situation is a strange one being she's in[location removed]. But we have been working together for a long time and while she is stationed in [location removed] I have all of her animals. [buyer’s name removed] is very enthusiastic and is excited to get back to the states in July and back to her reptiles. This is why she's making purchases now, in preparation for her return and the expansion of our projects. If you were uncomfortable with the transaction because of that, it is completely understandable and their would have been no hard feelings. She could have simply transferred the money to me to purchase them directly to ease your mind.
I am also far from desperate to purchase your animals. I could purchase from any number of breeders through my local connections, but being that I felt you handled the underweight issue smoothly, I wanted to continue supporting someone I've already purchased from (I am very loyal when someone does right by me). It is your prerogative to deny a sale to anyone, but to imply that I was out to scam you was unfair. I can appreciate your honesty on it, but it was down right flabbergasted that you would think that of me.
I honestly don't want to argue about this. I'm sure this will spread like wildfire through the local reptile community as is. The whole situation is silly and stupid. Am I annoyed that you wouldn't make a sale to me? No, not at all. Am I annoyed that you think I could potentially be running a scam? Yes, absolutely.
Anyway...Again, good luck with the season...
Stef
To: triple moon
From: AndrewG
The issue is not that you talked about it. The issue is that he has my email, which is NOT listed on Fauna. So I am trying to understand how he was given that information. I also am bothered that not only did this person have my email, but you don't know who it is, thus NUMEROUS parties have my email.
This is a problem.
I want to explain, I never implied you were out to scam me. I just did not like how our transaction ended, and said I cannot be sure. I was very polite and never made any accusations. Meanwhile you've distributed my email, and details about our transaction to parties that did not need to be involved. Again, this is very disturbing.
From Jeana Smith:
Andrew,
I do agree with you when you say that you were quick to address and resolve the issue at hand with Steph. I think it was the correct thing to do in some fashion or another.
And I dont think the weight thing is now the issue since you did address and resolve that issue in a timely fashion. That transaction is now complete.
I think the issue now appears that you somehow feel that she is a scammer and you decline to sell to her because she had an issue with product that you misrepresented to begin with. Let me give you a totaly unrelated example that just happened to me recently:
I wentt to Applebees, ordered my steak well done. When it was brought to my table it was barely medium rare. I asked them to return it, as it was not what I ordered, and they graciously did, and made good on it by bringing me a new steak. NOW, imagine what a surprise it will be when I go back next week and they tell me they cant serve me, because I returned a steak that I paid for and that they messed up in the first place. DOES THIS MAKE ME A SCAMMER? I THINK NOT. So, since they mucked up, and I decide to back, DOES THAT MAKE ME DESPERATE? ONCE AGAIN, I THINK NOT.
What it does mean is I ordered something and didnt get it, but a satisfactory resolution was made to me. So at that time of the transaction I was happy and secure enough to try it again.
If it was a repeated thing that happened, I agree that I would be in your shoes and feeling the same way, but only after just one transaction, I would try again, but that is just me.
As far as my reputation, I have nothing to prove. I have been a staple in this industry for 24 years and am quite happy with my accomplishments and breeding success, with much more to come in the future. If I happen to see you at a show I will stop by and introduce myself.
I was merely just trying to let you know that Steph was credible and trustworthy. You can use that info however you see fit. Check her out for yourself on the BOI and judge from that before you discredit her.
Best of luck with future transactions
THE PHANTOM BREEDER
From: AndrewG
To: Jeana Smith
It is interesting you and Stephanie use the same term "scammer". Find ONE email I accused her of "scamming" me. I just said, I couldn't be sure, and felt uneasy about the situation. I really am perplexed you wasted the time to email me. WHO CARES WHAT I THINK? I've not accused her, insulted her, slandered her, talked about her, or anything.
I am not the one that gave her email out to people. Apparently she didn't show me the same respect.
Andrew