I owe R Reptile Ranch an apology!

First off, I'm having problems with my old registration with Fauna, but my old user name was Christy's Critters. I will be using "Snake Charmed" until I can get things fixed. Anyway, I owe an apology to R Reptile Ranch! Back in April I had purchased a pair of Pueblan Milk snakes from R Reptile Ranch. The snakes did not feed and the male died. I tried to e-mail them about the problem but the e-mail was sent back to me. Not too long ago I replied to someones post about non feeding babies and I told about my experience with R Reptile Ranch. Today I got a call from Nicole and she is going to take care of the problem even though it has been 8-9 months later, that amazes me! Because I was told that they were selling out and the e-mail was returned, I figured that was the end of that. To Nicole and her husband, I'm really sorry about the the other post, the fact that you are taking care of this problem speaks highly of you!