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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
07-06-2002, 03:46 PM
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#1
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I have placed 2 orders with herpfood.com/reptilesdepot.com and have had nothing but problems from them. They ship the order out late and then come up with a bunch of excuses and my feeders end up stitting in a post office over the weekend and when i get them on a monday there all dead, and then they dont want to replace. That is what happened last time and it appears to be what they are about to do to me again. The only reason i have used them twice is because they are about the only people that have butterworms. I would recommend against using them
Thanks
Ryan Scuglia :angry:
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07-06-2002, 04:27 PM
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#2
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I have done business with Reptile Depot on several occassions, and have never had a complaint with their customer service. I have had problems recently with the postal service taking 4 and 5 days to get the package from CA to CO, so I have stopped using RD for crickets. They also have a problem with consistency. Their 5 week old crickets are too big and die quickly, but their 4 week olds are too small and feed out quicker. There is no happy medium.
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07-06-2002, 04:38 PM
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#3
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herpfood. com also has butterworms. Some people have had problems with them as well though. I used them once and it was not a problem at all. I have ordered again and it has been awhile and no sign of them yet. I am guessing the holiday screwed things up.
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