Stacy, you might get a better response to this in the Boa discussion forum, as this one is geared more toward arboreals (ATBs, ETBs, GTPs, carpets, etc). But, as a rule, I wouldn't give what most pet stores tell you about reptiles too much weight - whether it be regarding the temperament, or the care, of a species.
That said, red tail boas are generally fairly docile animals (as long as you are dealing with CB snakes, not WC adults...those are often kinda feisty). There are some differences between "true redtails", aka BCC (Boa constrictor constrictor) and common (redtailed) boas, aka BCI (Boa constrictor imperator) -as well as a number of locality animals, which vary in size, appearance, and temperament - so make sure you know what you are looking for before you buy.
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