Info TGR Rack Heat Tape Connection Issue - Page 2 - FaunaClassifieds
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Old 11-14-2017, 02:42 PM   #11
Lucille
Quote:
Originally Posted by snowgyre View Post
it's such a simple fix I'm not sure why they were defensive instead of proactively addressing a serious safety issue.
It is possible that at first they did not seek legal advice and were apprehensive that fixing the connection might have exposed them to liability because they may have thought that such a fix would be taken as an admission that the earlier connection was defective.
However, in the interests of public policy such a fix is not such an admission:

https://www.law.cornell.edu/rules/fre/rule_407
 
Old 11-14-2017, 04:45 PM   #12
JColt
That company is looking for lawsuits and maybe more. That is very dangerous.
 
Old 11-20-2017, 01:17 AM   #13
tlmoon
That is scary and I'm glad you posted so people are aware of the issue. Electricity and wiring are really not good places to take shortcuts - shame on them for not fixing the problem.
 
Old 11-20-2017, 03:24 AM   #14
elthznd901
Quote:
Originally Posted by Lucille View Post
It is possible that at first they did not seek legal advice and were apprehensive that fixing the connection might have exposed them to liability because they may have thought that such a fix would be taken as an admission that the earlier connection was defective.
However, in the interests of public policy such a fix is not such an admission:

https://www.law.cornell.edu/rules/fre/rule_407
I have thought about this quite a bit from a business standpoint. Legally I can see the worry, although big picture its a mistake. It simply takes one incident to take this company down.. and reputation (at least in my opinion) is already in question. Acknowledging the issue/mistake, sending everyone heat tape assemblies to correct, seems to me to not only make legal sense, but longevity sense in the business. In fact I personally would have not been too upset if I knew it was being dealt with fairly.

The fact the business owner refuses to address the issue, putting many people at risk, is my drive for making this known.
 
Old 11-20-2017, 03:11 PM   #15
yeloowtang
That connection is so wrong in so many ways it's scary..
how a company could sell something like this that could not only (if lucky) stop working if one contact came loos, but could short circuit, burn or even start a fire is unreal serious bad bad bad way.

this is how it should be done, check out exclusive snakes web site, they have a how to wire the THG tape properly.. included a few pictures to help out..

it's surprizing they don't but off the plug too and tell people to just stick the wires in the outlets ???? it's the stupidest thing I've seen a company do as far as safety goes..
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Old 11-20-2017, 03:24 PM   #16
yeloowtang
a few more pictures.
1- punch hole with paper punch
2-crimp eyelets to wires
3- insert eyelets between layers
4-install rivets and crimp rivets tight
5-use electrical tape or one way rubber tape to secure contacts

this way, wires can't be accidently pulled out and remain secure. the way it was sent to you, looks as if a 5 year old did it.. if they can't properly set it up or know how to set up heat tape, they should not offer it at all..
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Old 11-20-2017, 08:25 PM   #17
RichsBallPythons
Solder, Takes lil more time, but makes a solid connection that has never failed on me, unless user error pulled to hard.

This will cause a fail, or Arc bad causing serious issues.
 
Old 11-20-2017, 08:36 PM   #18
JimM
Quote:
Originally Posted by yeloowtang View Post
That connection is so wrong in so many ways it's scary..
how a company could sell something like this that could not only (if lucky) stop working if one contact came loos, but could short circuit, burn or even start a fire is unreal serious bad bad bad way.
Are these idiots still sending stuff like this out or are they out of buusiness by now doing Three Stooges wiring likw this ??

This isn't sending out a rack where the boxes fit too tight, etc. ... it's sending out a POS fire hazard that could burn down someones home.
 

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