Info TGR Rack Heat Tape Connection Issue - Page 2 - FaunaClassifieds
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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. YOUR FULL NAME is required for each message you post.

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Old 11-14-2017, 02:42 PM   #11
Lucille
Quote:
Originally Posted by snowgyre View Post
it's such a simple fix I'm not sure why they were defensive instead of proactively addressing a serious safety issue.
It is possible that at first they did not seek legal advice and were apprehensive that fixing the connection might have exposed them to liability because they may have thought that such a fix would be taken as an admission that the earlier connection was defective.
However, in the interests of public policy such a fix is not such an admission:

https://www.law.cornell.edu/rules/fre/rule_407
 
Old 11-14-2017, 04:45 PM   #12
JColt
That company is looking for lawsuits and maybe more. That is very dangerous.
 
Old 11-20-2017, 01:17 AM   #13
tlmoon
That is scary and I'm glad you posted so people are aware of the issue. Electricity and wiring are really not good places to take shortcuts - shame on them for not fixing the problem.
 
Old 11-20-2017, 03:24 AM   #14
elthznd901
Quote:
Originally Posted by Lucille View Post
It is possible that at first they did not seek legal advice and were apprehensive that fixing the connection might have exposed them to liability because they may have thought that such a fix would be taken as an admission that the earlier connection was defective.
However, in the interests of public policy such a fix is not such an admission:

https://www.law.cornell.edu/rules/fre/rule_407
I have thought about this quite a bit from a business standpoint. Legally I can see the worry, although big picture its a mistake. It simply takes one incident to take this company down.. and reputation (at least in my opinion) is already in question. Acknowledging the issue/mistake, sending everyone heat tape assemblies to correct, seems to me to not only make legal sense, but longevity sense in the business. In fact I personally would have not been too upset if I knew it was being dealt with fairly.

The fact the business owner refuses to address the issue, putting many people at risk, is my drive for making this known.
 
Old 11-20-2017, 03:11 PM   #15
yeloowtang
That connection is so wrong in so many ways it's scary..
how a company could sell something like this that could not only (if lucky) stop working if one contact came loos, but could short circuit, burn or even start a fire is unreal serious bad bad bad way.

this is how it should be done, check out exclusive snakes web site, they have a how to wire the THG tape properly.. included a few pictures to help out..

it's surprizing they don't but off the plug too and tell people to just stick the wires in the outlets ???? it's the stupidest thing I've seen a company do as far as safety goes..
Attached Images
File Type: jpg rivet_20bottom.jpg (63.8 KB, 399 views)
File Type: jpg rivet_20top.jpg (46.5 KB, 396 views)
File Type: jpg insulate1.jpg (58.6 KB, 395 views)
File Type: jpg insulate2-302x193.jpg (7.7 KB, 394 views)
 
Old 11-20-2017, 03:24 PM   #16
yeloowtang
a few more pictures.
1- punch hole with paper punch
2-crimp eyelets to wires
3- insert eyelets between layers
4-install rivets and crimp rivets tight
5-use electrical tape or one way rubber tape to secure contacts

this way, wires can't be accidently pulled out and remain secure. the way it was sent to you, looks as if a 5 year old did it.. if they can't properly set it up or know how to set up heat tape, they should not offer it at all..
Attached Images
File Type: jpg eyelet_20insert.jpg (45.5 KB, 390 views)
File Type: jpg hole_20puncher.jpg (67.0 KB, 393 views)
File Type: jpg crimp.jpg (58.4 KB, 390 views)
 
Old 11-20-2017, 08:25 PM   #17
RichsBallPythons
Solder, Takes lil more time, but makes a solid connection that has never failed on me, unless user error pulled to hard.

This will cause a fail, or Arc bad causing serious issues.
 
Old 11-20-2017, 08:36 PM   #18
JimM
Quote:
Originally Posted by yeloowtang View Post
That connection is so wrong in so many ways it's scary..
how a company could sell something like this that could not only (if lucky) stop working if one contact came loos, but could short circuit, burn or even start a fire is unreal serious bad bad bad way.
Are these idiots still sending stuff like this out or are they out of buusiness by now doing Three Stooges wiring likw this ??

This isn't sending out a rack where the boxes fit too tight, etc. ... it's sending out a POS fire hazard that could burn down someones home.
 
Old 01-09-2018, 01:18 PM   #19
ElliotNess
Quote:
Originally Posted by RichsBallPythons View Post
Solder, Takes lil more time, but makes a solid connection that has never failed on me, unless user error pulled to hard.

This will cause a fail, or Arc bad causing serious issues.
This is the only way to do it. Even the crimp types can fail. All of the wiggling can break the wires at the connector. Proper soldering runs the solder inside of the sheath and makes the stranded wire more like a solid wire.

Also if you solder your heat tape make sure you get to the copper on the tape, below the surface of the silver coating. It provides a much more solid connection for both strength and conductivity.
 
Old 01-10-2018, 08:06 PM   #20
AndrewRussLLC
Ah yes, here we go again. I assume you're also the one posting fake negatice reviews of TGR everywhere? Im not surprised Eric has no time for this ridiculousness.

This is nothing but petty paranoia at best, and slander by competiter at worst. Has anyone been harmed, has anything at all happaned? No.

Eric has said he will bring legal action against those posting fake reviews and lying. And I say good! Its his right. Can you afford to cover the costs of TGR's lost profits? Definately not, so i would stop posting stuff like this.

I don't speak for Eric or TGR, i am simply a happy customer. I doubt youll ever see him waste his time on here.
 

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