Paul's done a complete 180 from our transaction earlier in the year. (There's a thread on it.) I'm happy to add a good guy thread for Paul, and thank him for changing things up as far as shipping.
Paul has kept in touch since all that happened, and I sensed he was pretty sincere about feeling bad. One of those animals did die, but the other is alive and well. Paul hatched out some albinos a little while back, and offered me one to say how sorry he was for the earlier issues. I picked out a nice little female, and we waited for her to get going well feeding before shipping. I offered to at least pay for shipping, but Paul refused.
I'm thrilled to say that Paul went above and beyond packing this time. She was packed in a kritter keeper inside a bag - plenty of paper towels to cushion her, and the heat packs kept her nice and warm despite it being pretty cold out here. She was moving normally and looks to be in very good health on visual inspection. I would buy from Paul if he had animals I was looking for, he's turned out to be a great guy.