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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
06-21-2018, 03:22 PM
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#1
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Snakes at sunset deceptive advertising
Purchased from their website what I thought was a juvenile red tegu,called to confirm before placing the order and was reassured it was a juvenile and not a hatchling. Tegu comes in today and sure enough it's a hatchling. I paid what was a fair price for a juvenile, but is way more than what a hatchling is worth. I would not have purchased if I would have known. Attaching pictures of what was sent vs picture on their site. Their unsatisfactory response was that it's a generic picture.
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06-21-2018, 03:45 PM
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#2
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Did you ask for a picture of your "specific" tegu before you bought it?
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06-21-2018, 03:52 PM
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#3
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I did not,they said they only had these three of these so I called to confirm that they were juveniles like the one in the picture and not hatchlings and placed my order.
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06-21-2018, 04:18 PM
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#4
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That ad currently lists "well started babies".
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06-21-2018, 04:19 PM
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#5
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Was this the wording of the ad when you saw it?
"They are well started babies"
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06-21-2018, 04:20 PM
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#6
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Quote:
Originally Posted by Socratic Monologue
That ad currently lists "well started babies".
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Jinx.
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06-21-2018, 04:21 PM
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#7
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Yes that was the wording,the animal in the picture is still a baby,just several months old. Not a hatchling. What was shipped is definitely a hatchling.
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06-21-2018, 04:24 PM
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#8
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They have another listing where the picture is clearly hatchling Argentine reds,with both listings and different pictures they looked to have both. I feel like if they were selling newly hatched tegus,thats what they should have shown in their advertising, especially since I called to confirm with them before hand that what was in the picture was what was being sold.
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06-21-2018, 04:27 PM
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#9
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Quote:
Originally Posted by Robert Walker
Jinx.
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Not unlikely that more than one person would look up the ad after learning that this was a verbal arrangement at issue. Unfortunately, what was said on the phone isn't verifiable (not calling anyone dishonest, just saying that transactions need to be in writing).
I don't know anything about tegus, but when it comes to snakes, a hatchling has just hatched. A well started baby is a couple weeks old and has taken maybe 3 or 4 meals. Are these terms 'hatchling' and 'baby' well-defined in tegu circles, or are they open to dispute? How old is a hatchling when it becomes a baby, and how old to be called a juvenile?
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06-21-2018, 04:29 PM
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#10
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Other listing
I would have understood if i would have ordered this item and received a hatchling as that is what was pictured but I ordered the Chacoan Red.
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