Quote:
Originally Posted by rpeteroy
Now for all of you regardeless of any matter if you recieved a bad animal do you not get refunded????????????????
The fact is it is a bad animal and DALES responsibility.
Thank you
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I've only just seen this thread, so forgive me for being a little late to the topic. But I haven't seen anyone address this issue.
If you receive a defective product, you are well within your rights to demand a full refund...however, the cost of that refund is to return the product. If you buy a power saw from Lowes, and it doesn't work when you get it home...they will refund your money, but they're not going to let you keep the saw.
A retailer may CHOOSE to let you keep the product because it's not worth the trouble for them to dispose of it or whatever retailers do with defective products...but they are in no way obligated to refund AND let you keep the item. The law considers animals to be products.
The problem with animals is that our human emotions get in the way. You're not going to be emotionally attached to that power saw or worry about its well being once it's returned to the store. Puppy millers use this hook ALL the time. They sell an adorable puppy to an unsuspecting family. Puppy ends up sick with tons of vet bills. Family wants their money back. Puppy Mill says, "Fine...just send the puppy back and we'll refund you your money." But of course, they LOVE the puppy by that point, and couldn't bear to part with it.
Does it suck? You bet. But the fact is, if you DEMAND a full refund for the animal, then you are legally obligated to RETURN the animal to the seller. If you refuse to return the animal, the seller has no other legal obligation to you that wasn't agreed upon before the transaction.
Would it be in the seller's best interest to attempt to settle the matter with you with SOME sort of reasonable financial compensation? I believe so. You MIGHT be able to work with him if you cease the unreasonable demands of a full refund while keeping possession of the product.
Good luck, and I truly do hope for the best.