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Shipping Forum for all issues concerning shipping, shipping companies, and anything directly related to moving animals and products via commercial carriers.

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Old 06-30-2010, 03:31 PM   #426
Khaman
Quote:
Originally Posted by TripleMoonsExotic View Post
Sandy & Scott, I received an email from my account rep today and would be more then happy to fwd your name and account number to her to see if she can get everything expedited. Just send me a PM with your account number and I'll shoot it over to her.
Stephanie, I will keep that offer in mind but I am going to wait just a little longer since I am am in no hurry to ship right now but I am not going to let them forget me.

I may even try the new service to see how that works out.
 
Old 06-30-2010, 03:48 PM   #427
matt b
i have been trying for over 2 weeks now to just get the name of my rep, finally today i was able to get through and talk to someone who knew what they/I was talking about, now i just have to pack up the box and ship
 
Old 07-07-2010, 05:02 PM   #428
Quiet Tempest
Got my waiver via email today! Just have to sign it and get it back to them! Thanks so much, Stephanie!
 
Old 07-07-2010, 05:04 PM   #429
TripleMoonsExotic
Quote:
Originally Posted by Quiet Tempest View Post
Got my waiver via email today! Just have to sign it and get it back to them! Thanks so much, Stephanie!
No worries. Glad I could help.
 
Old 07-14-2010, 10:34 AM   #430
TripleMoonsExotic
Q: Was everyone aware that the shipping cost estimator does not include any discounts you may receive with FedEx? You have to calculate it yourself! I negotiated new rates with my rep because of the $20 difference shipping to California compared to ReptilesEXPRESS. She gave me a PDF with my new rate discounts that says I have to calculate it myself as it won't be displayed online! How do I know if I'll be billed accurately if it's not displaying properly? It's not even just that I have to figure out math...It goes off of published rate per pound for Express?

EXAMPLE:
$2.00 published rate per pound x .20 discount (20% off) = $.40 discount per pound
$.40 discount per pound x 1,000 lb. shipment weight = $400 total discount
$2,000 published regular rate - $400total discount = $1,600 discount rate

That is just insane that I need to do three math problems just to figure out a quote for a customer!
 

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