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Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
11-28-2005, 11:01 PM
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#1
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Pro Exotics- Great Business!
In lieu of adding to an outdated thread, I have started another in commendment of ProExotics.com. We recently purchased a baby monitor from them (which we picked up in person) and it turned out to be a magnificent animal indeed. I dealt with, of course, Robyn (via e-mail) and Ollie (via storefront). Both were more than glad to answer any questions I had about the monitor, and Robyn did a very thorough after-sale follow-up. I am extremely satisfied with the entire transaction and certainly plan to buy from them again in the future.
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11-29-2005, 06:56 PM
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#2
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Robyn and Ollie are both GREAT guys! I have dealt with them so many times and thats actually where I got my first Ball Python 8.5 years ago!!! Pro has some great animals that are cared for extremely well. I have been a customer for over 8 years and will be for a long time!!
Thanks Erik
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02-16-2006, 10:39 PM
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#3
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Just had to report again on what a great bunch of people Pro Exotics is run by! We purchased three more live animals from them and dealt with Robyn during the majority of the internet transaction. Our e-mail happened to have some major glitches over the past few days (without our knowledge) and Robyn bent over backwards to contact us (instead of letting the sale go to the next interested party) as he knew we really wanted these animals.
When we arrived at the store (Robyn let us drop by during non-retail hours), we were greeted by his wife who was also very pleasant to deal with and some other familiar faces. After allowing us to look the monitors over, Ollie bagged our animals for us and included two heat packs with them for the ride home (it is currently below freezing in Denver) even though we are only located fifteen minutes away.
Once again, GREAT customer service and fore-thought to well-being of the animals. It kinda goes without saying that we will not hesitate to do business with the gang at Pro Exotics again in the future!
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