Kevin Patrick

Jose, are there any updates with you?

Originally Posted by Pasodama

Glad that things are working out for you, Thomas, with re. to a refund!
I hope, for the sake of the snakes, that the return address is not a fake one and, if it is correct, that Patrick notices them (if delivery agent simply drops off the package).

Thanks, Deb. The address came via paypal, and must be his confirmed address. I sent him an e:mail that I'd be shipping back his males tomorrow. He will know, but I wouldn't put it past the lowlife to try something else stupid.
When a con-artist gets caught, they typically try to pull a fast one in their favor, so we'll see if it goes smoothly.

Matt

Originally Posted by brodie691

Thanks, Deb. The address came via paypal, and must be his confirmed address. I sent him an e:mail that I'd be shipping back his males tomorrow. He will know, but I wouldn't put it past the lowlife to try something else stupid.
When a con-artist gets caught, they typically try to pull a fast one in their favor, so we'll see if it goes smoothly.

Matt

Sounds good.
I know what you mean about con-artists.
Fingers crossed.

Yes, I already sent all the proof I had and I am waiting on a response. I tried calling but all the lady said was to send a link. So I did. We shall see what happens.

On a side note, I'm glad to hear you got refunded. Make sure you take pics and/or video of the whole shipping process so there is no room for him to make false claims on anything. Hopefully it will work out for you.

Well I got a refund!!!! It nice to know that PayPal will back you up when someone tries to scam you. I'll be shipping his snake back tomorrow. I'm going to send him an email letting him know that he will receive it on Friday so that there is no funny business.

To be honest, I'm rather surprised that PayPal found in your favor, based on their responses to other such complaints. Their position has typically been that there is no buyer protection for animals, and that item not as described complaints are only valid for eBay purchases. I guess the number of people that appealed to their credit card companies and forced refunds finally opened PayPal's eyes (enough hits to the wallet will do that, even to a large corporation)

Jose, I am so glad to see that Paypal sided with you!
Along with documenting the packaging, make sure you have copies of delivery receipt/s and tracking info.

As with Harald, I, too, am surprised that Paypal sided with you, and Matt, based on "item not as described". However, am glad they did. Maybe Paypal is changing their ways. If so, that would be a good thing.