Fed Ex and Kinkos - Anyone ever have this happen?
Fed Ex will not pick up ground packages like they do when I have express ones, so I need to bring them to a drop off location. I printed shipping labels, put them on the boxes, dropped them off at Kinkos, and now a few days later, the tracking numbers don't show up.
How long a lag between the Kinkos scan and the update to the Fed Ex site? They scanned the boxes right in front of me. I have a customer who is trying to track these items and the tracking numbers don't work.
Do I just say keep waiting, eventually the system will be updated? I called and the boxes are no longer at Kinkos.
This was a very expensive shipment that I cannot afford to have "disappear" on me.
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