A customers concern...I need your input on this.

Rob, Like I told you yesterday at the show, your not responsible for anything other than helping the guy with some technical support to see why they died, and maybe help from any more dying.  Your policy is on every post you make for the world to see and you lived up to that.  Everyone who has ever kept Veileds, bred Veileds, and hatched out babies KNOWS they are fragile and not like baby leopards or anything.  Not that this is about a god guy post, but I'll turn it into one lol.  Rob and Kim at RK Reptiles have been an incredible friends to us since we've been in the business, helping anytime and all the time with great tech support.  Rob basically walked us through Breeding and hatching Veileds and not too mention that we have gotten great Chameleons of 2 different species that all were A++++ animals.  I have also had the pleasure of seeing many other species of Chameleons at his house and on his show tables that were all a picture of perfect health.  There is in my opinion, NO question of Rob and Kims ethics here.    Michael Beberman

Rob,

    It sounds like to me that he is trying to get free animals.  
Kept asking you to lower your price or throw in this or that, he probably has all the ones you sent him in great condition, just is greedy I think.  
&nbsp; &nbsp; You guaranteed alive delivery, they arrived alive so your done in this matter. &nbsp;Of course he will pay shipping he would be getting free animals, no one offers to pay shipping again right off, he only did so because deep down he knew if you agreed he felt maybe a little guilty <img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wow.gif" border="0" valign="absmiddle" alt=':0'> &nbsp;
&nbsp; &nbsp;Good luck in this matter but I do not think your business practices will suffer in any way.

Torie Miller

Rob,

I feel that you lived up to your end of the bargain on this one. &nbsp;When you were e-mailed by Chameleon Condo that the chameleons arrived safely and that they all looked good, you were done. &nbsp;You even gave him free animals AFTER he haggled you down on an already low wholesale price on the babies you sent him. &nbsp;He was happy with them at first, but a couple of days later all of sudden he is not happy, but will still send you business. &nbsp;You refused to send him free animals to replace the dead ones(is there any proof that they died?) &nbsp;that died a couple days AFTER he said they were all fine. &nbsp;Now it seems as if he is most definitely NOT happy with the animals(although when it mattered he WAS) and now they were poorly shipped and many were ailing on arrival. &nbsp;
Personally, I think that his housing practices weren't quite par(with 19 in one cage???), and when they started dying he needed to blame someone. &nbsp;

Please, don't take this as an attack on Chameleon Condo at all. &nbsp;This is just how I view what could be happening here in this deal.

But bottom line Rob, I don't think you owe any more than what your guarantee states.

Unbelievable! spam_

Live arrival only guarantee. spam_AGREED

Animals all arrive alive. spam_AGREED

Extra animals in the box (unbelievable bonus). AGREED

Now after days in his care, and after he has agreed to your terms he starts to complain. spam_

spam_WHAT DOES WHOLESALE MEAN PEOPLE!!!!!!!!!!!
If you want to get the animals that cheap, you, the buyer, must assume the risk! spam_It's simple math. spam_$16.50 a baby for veiled w/ freebies included is a great price. spam_And he even said they looked great when they got there. spam_If you want/need a guarantee ask for it up front and expect to be charged for it.

Everytime I get ready to get myself an account on KS and start selling, I read one of these insane posts and it sends me screaming in the other direction.

Brian,
&nbsp; &nbsp; &nbsp;How funny, screaming in the other direction, but I know that is how you feel sometimes. &nbsp; <img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/confused.gif" border="0" valign="absmiddle" alt='???'>


Torie Miller

I want to make sure this thread is around the other thread that Mike is posting about me. &nbsp;So everyone can see everything.

All ya gotta do is post the link to it...
here it is btw...
other thread