Ok here is the deal. spam_I posted a 20 lot of baby Veiled chameleons (produced by me) on Kingsnakel.com for sale for $350 shipped (which equates to $17.50ea. spam_Mike from Chameleon Condo called and wanted to purchase them. spam_We talked on the phone about the chameleons and I answered all questions he addressed with me. spam_I sent pictures via e-mail to him of the father of the animals. and He knew the price was a one night only deal. spam_He said he owuld talk it over with his wife and let me know by the end of the night. spam_Well by the end of the night he said "I'll take them." then the next morning he e-mailed and wanted me to call him after he was supposed to make the payment the night before or first thing in the morning. spam_From this call,Forst he wanted me to give him for free some of my BLUE Bloodline veileds and I told him NO I wholesale them at $35ea in 10 lots. spam_He then wanted to substitute 1.1 of the Blues for 1.1 of the normals. spam_I agreed to do so if he paid an additional $15ea for a total of $30extra for the substitutions. He agreed to this and paypaled the money a short while later. spam_Then he called me saying he contacted another breeder that would sell him baby Veileds in a 20 lot for $15ea. spam_I told him well you should get them, that is a great price. spam_He wanted to know if I would sell him my remaining 10 for that price. spam_I told him NO, but I did decide I would sell him the remaining 10 for $165.00 ($16.50ea) He agreed and paypaled for those as well. spam_I also included 1.1 (basically a $70+value) of my BLUE Bloodline veileds extra for no charge at all. spam_Just in case any perished in shipping.
Third My terms were clearly stated that I Guarantee live arrival except for errors by carriers. spam_He asked me on the phone if I gave any other guarantee and I told him no I guarantee live arrival. spam_I shipped them on Monday June 3 2002 for a tuesday June 4 2002 delivery. spam_This is what he said when he received them on Tuesday.
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Quote </td></tr><tr><td id="QUOTE"> "I'm very happy with the chams, they all made it just fine. The F1's are beautiful. If you ever need a reference just email me or call and I will be happy to tell anyone the quality of the chams you sell."</td></tr></table><span id='postcolor'>
He then e-mailed me:
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Quote </td></tr><tr><td id="QUOTE">"From:
CHAMELEONCONDO@aol.com
Date: Thu, 6 Jun 2002 23<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wow.gif" border="0" valign="absmiddle" alt=':0'>6<img src="http://www.faunaclassifieds.com/iB_html/non-cgi/emoticons/wow.gif" border="0" valign="absmiddle" alt=':0'>3 EDT
Subject: (no subject)
To:
sales@rkreptiles.com
X-Mailer: AOL 6.0 for Windows US sub 10568
X-RCPT-TO: <rkreptiles@pciol.net>
I just want to give you an update on the chams. When we got them 3 looked week compared to the rest of them, and 1 died today. Also when we counted them the 1st night we were short 1 of the normals. On a good note all the other ones look strong and are eating great. We are very happy with them. Like I said before, if you ever need a reference let me know.
Thanks,
Mike
Chameleon Condo "</td></tr></table><span id='postcolor'>
And regarding the shortage after I wrote him stateing that my wife and I counted them and they were all there. He wrote this:
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Quote </td></tr><tr><td id="QUOTE">"Date: Fri, 7 Jun 2002 11:14:21 EDT
Subject: Re: Chameleons
To:
rkreptiles@pciol.net
X-Mailer: AOL 6.0 for Windows US sub 10568
X-RCPT-TO: <rkreptiles@pciol.net>
We counted them 3 times, it took us about 1.5 hours. It's O K, don't worry about it. All the other ones are doing great.
Mike
Chameleon Condo "</td></tr></table><span id='postcolor'>
Then on the 8th he writes me questioning my ethics and honesty by stateing
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Quote </td></tr><tr><td id="QUOTE">"I found 3 more dead chams. In the last 2 days I've been to 2 reptile stores. Both of them had Veileds that were 3 weeks old and they are a lot bigger then the ones I got from you. They had some that were only 3-4 days old that are the same size as the ones I got. I'm misting the cage twice a day. They are getting plenty of UVB rays, and are eating 1/4 inch crickets. Are you sure they were 3-4 weeks old when you sent them, and why are the dying. The f1's are doing fine, it's the normals that I'm having trouble with."</td></tr></table><span id='postcolor'>
I wrote him telling him YES I am sure. spam_I do not ship veileds until they are at least 2 weeks old and these were at least 3 weeks old.
Then on the 9th he writes me:
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Quote </td></tr><tr><td id="QUOTE">"After I wrote you last, I went to watch the Tyson fight. When I got back there was another dead cham at the bottom of the cage. I have separated them into 2 cages. They have plenty to eat, they shouldn't be drooping off like flies. If I pay shipping can you replace some of the ones we lost. We have lost 5 out of 31 in 4 days."
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I told him I would not replace the animals as I guaranteed live arrival and that I fullfilled that guarantee and went above and beyond by giveing him an extra 1.1 BLUE Veileds at NO CHARGE. spam_Now that I will not replace the animals that have perished he stated:
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Quote </td></tr><tr><td id="QUOTE">"Since you wont work with me on resolving this matter and seem to be blaming me for them dying I am going to post my personal experience with you, and how you do business.( I think the problem started when you shipped 19 of them in the same bag. The ones that are dying have all been female)"
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SO I put this to all of you out there, please give me your input on this situation. Personally I believe I did everything that could or should be asked of me. spam_I guaranteed live arrival, fulfilled that Guarantee, Gave him an extra 1.1 ($70+ value) for free and now He wants me to replace the animals that are dying for an unknown reason. spam_They were all doing great and I had not lost any of them myself before shipping them to him.