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Old 05-16-2007, 07:57 PM   #1
Boaguy80
Rodentpro (bad)

I ordered 100 large rats and never was emailed. I finally called and was told they were shipped monday for today. I have had my wife there all day and they never arrived at the time stated by rodentpro. I fear I am getting another box of smelly rodents
 
Old 05-16-2007, 09:14 PM   #2
christopher66
Ive never had a problem with Rodent pro.
When i receive my shipment the dry ice is still a large block,and the contents are still very much frozen.
 
Old 05-16-2007, 09:24 PM   #3
slither1
I have done business with rodentpro many times and they have always been great. I wouldn't worry
 
Old 05-16-2007, 09:27 PM   #4
monkeywrench133
What was the shipping method?

If you used Grey Hound Express, they do not quarantee that the shipment will arrive at the stated time/date because they are at the mercy of the bus line, but they do quarantee that it will arrive frozen.

My last order from them was in February, and I had the same problem, that's why I know. The order arrived three days later than they'd told me it would because of bad weather, but everything was still frozen rock solid.

Hope that helps.
 
Old 05-16-2007, 09:27 PM   #5
NathanLedet
I've known RodentPro to be the type of company that will make good on a bad transaction. If you have thawed, bad rodents upon delivery, call them and let them know what's going on and I bet they will correct the mistake. I received a tracking number on my order and it was accurate.

I hope you get all this straightened out.
 
Old 05-16-2007, 09:29 PM   #6
Boaguy80
okay I got a false tracking number also
 
Old 05-16-2007, 09:30 PM   #7
Boaguy80
3040398482
 
Old 05-16-2007, 09:31 PM   #8
Serafim
Rodent Pro has done right by me everytime. I wouldn't jump the gun and start a bad guy thread until you actually recieve thawed smelly rats. They pack the containers very well and the dry ice is more than ample. Is it possible the shipping agent had difficulty??
 
Old 05-16-2007, 09:32 PM   #9
NathanLedet
just a thought....did you check your junk e-mail?
 
Old 05-16-2007, 09:34 PM   #10
NathanLedet
Quote:
Originally Posted by Boaguy80
3040398482
that looks like a phone number
 

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