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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
08-12-2010, 07:23 PM
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#11
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She's on now.. she'll explain what's going on and what's going to happen. Hopefully all will be cleared up in no time. I just notified her that this was here.
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08-12-2010, 07:25 PM
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#12
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Quote:
Originally Posted by chamgirl99471
She's on now.. she'll explain what's going on and what's going to happen. Hopefully all will be cleared up in no time. I just notified her that this was here.
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I was refering to the UPS lady when I said "she"
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08-12-2010, 07:29 PM
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#13
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LOL... Oops.. sorry Kevin.. Brendon will be responding shortly according to Debbie so hopefully they'll clear this up!
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08-12-2010, 07:35 PM
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#14
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The customer whom started this on line had a very bad experience at a HUB in Earth City
I spent 1-1/2 hour going back and forth with UPS preferred customer service .His snake was finally excepted and delivered.
I am not sure why UPS would have called him or whom he actually talked to,UPS has a contract with us and has not contacted us
I of course sent this off to the powers to be but of course the main person we deal with at UPS was off today
I can only tell you what I know. We have an exclusive contract with UPS Customers Service Centers to ship snakes. This was one Hub with a very rude employee
to say this is a pilot program a while back is nonsense since we have only been in business about 1-1/2 months.
The signature is NOT Fake or embossed on the letter.
This is just one HUB and the only Hub I have had a problem with ( stores are independent ) so I always recommend you take your packages to the HUBS
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08-12-2010, 07:36 PM
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#15
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Quote:
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The letter is signed by UPS's Director of Dangerous Goods and basically states that UPS agrees to ship live non-venomous reptiles through Reptiles Express.
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Whos name is signed? maybe we can just contact them directly and cut all the BS 
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08-12-2010, 07:38 PM
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#16
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Sorry I also forgot to sign the previous reply
Debbie@ReptilesExpress
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08-12-2010, 07:44 PM
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#17
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Quote:
Originally Posted by debbieprice
The signature is NOT Fake or embossed on the letter.
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Just curious, how do you know it is genuine?
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08-12-2010, 07:48 PM
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#18
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Quote:
Originally Posted by lucille
Just curious, how do you know it is genuine?
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Which brings me back to my question
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Whos name is signed? maybe we can just contact them directly and cut all the BS
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08-12-2010, 07:49 PM
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#19
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Personally, I think a bunch of random people contacting UPS's Director of Dangerous Goods to "cut all the BS" is something that isn't needed, nor would it be helpful. My own opinion of Brendon aside, this is his venture - let him deal with getting it straightened out.
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08-12-2010, 07:53 PM
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#20
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Would there be another way to verify the "agreement" between UPS and Reptile Express?
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Reptiles Express - interesting situation
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