Bad Guy Fauna Web Moderator **Horrible Customer Service** - Page 7 - FaunaClassifieds
FaunaClassifieds  
  Tired of those Google and InfoLink ads? Upgrade Your Membership!
  Inside FaunaClassifieds » Photo Gallery  
 

Go Back   FaunaClassifieds > Reptile & Amphibian - Business Forums > Board of Inquiry®

Notices

Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry.

Reply
 
Thread Tools Display Modes
Old 06-24-2011, 12:41 PM   #61
pakinjak
I can see both sides of it, Mike.

Rich receives how many of these same questions every day? Eventually anybody would get tired of it, and the quickest and easiest thing is to link them to the sticky. If they can't read and understand it then it's their tough luck.

The dude with the question sees none of the other PM's and emails, he only has one question that could be simple answered. Why can't Rich just answer the question?

I'm sure we could all be a little more gracious to one another.
 
Old 06-24-2011, 12:49 PM   #62
WebSlave
Quote:
Originally Posted by MikeCurtin View Post
Nope....he's not a customer. Contributor? Not any time soon. Am I the only one here that thinks Rich's condescension has something to do with that?
So pointing someone to an existing thread about an issue that concerns them and FULLY answers their questions about it is condescending in your eyes?

Biased much, Mike?

Still have that chip on your shoulder about me since our head bumping a while back, eh?
 
Old 06-24-2011, 12:57 PM   #63
Cheryl Marchek AKA JM
Quote:
Originally Posted by HerpVenue View Post
I have seen it hundreds of times. They are always in the process of contemplating on becoming a contributor. But it just so happens that something did not go their way during their decision making process so they decided to change their minds. He is not the first guy who ALMOST contributed. He won't be the last.
LOL!! I was just thinking the EXACT same thing! LOL!!! He just was looking for an excuse to make himself feel better about being cheap and whiney.

On topic~ Thank you moderators for linking me to the answer to my stupid questions over the years. This one I actually noticed on my own~ but I know I've been the annoying pm with a stupid question plenty of times. Thanks
 
Old 06-24-2011, 12:58 PM   #64
radera5
Quote:
Originally Posted by WebSlave View Post
So pointing someone to an existing thread about an issue that concerns them and FULLY answers their questions about it is condescending in your eyes?

Biased much, Mike?

Still have that chip on your shoulder about me since our head bumping a while back, eh?
HAHAHA, You are sooo right Rich!
 
Old 06-24-2011, 01:00 PM   #65
Focal
I think Rich has a complete lack of respect for sleeping bears. That is all.
 
Old 06-24-2011, 01:11 PM   #66
Clay Davenport
Quote:
Originally Posted by MikeCurtin View Post
Contributor? Not any time soon. Am I the only one here that thinks Rich's condescension has something to do with that?
Pretty much, yeah.
He's been a member here for over two years, and aside from a few posts on the BOI his only activity was in the classifieds. If he were going to become a contributing member, he would have done so already.
Quite often when people get irritated they like to say I WAS going to give you money, but I'm not now. That's rarely the case. They just like to throw that in in an attempt to make you think your actions has cost you something.
He was never going to be a contributing member regardless. Not that that makes any difference at all in how the situation was handled, I have no doubt that Rich would have responded the same way to anyone, but nothing said caused him to decide not to be a contributing member, he wasn't considering it to begin with.

Sometimes I completely ignore PMs when they're of a nature that I simply cannot respond without being an ass. I don't want to come across that way to any member, paying or not, so I elect to not respond at all. You'd be amazed at some of the things the mods get asked.
I've received a fair number of PMs regarding this issue as well, and i have replied in a similar fashion. So far everyone who has inquired has apparently been able to comprehend the situation after reading the post, since I haven't heard from them further.
He was directed to a complete discussion about the issue he had questions about, it's no one's fault but his if he refuses to read even the first post and demands to be spoon fed the information.
 
Old 06-24-2011, 01:25 PM   #67
Killer Chams
Dont know the Op or his age. But in his original post he comes across like a whiney little boy. Sounds like mommy & daddy babied him his whole life. Grow up dude! If Richs' reply was to harsh for you then you've got a real eye opener comig when you hit the real world.
 
Old 06-24-2011, 02:24 PM   #68
MikeCurtin
Quote:
Originally Posted by WebSlave View Post
So pointing someone to an existing thread about an issue that concerns them and FULLY answers their questions about it is condescending in your eyes?

Biased much, Mike?

Still have that chip on your shoulder about me since our head bumping a while back, eh?
No...pointing to an existing thread is not condescending. The way in which you do it is.

I don't think I'm biased...actually, I'm probably less biased than most posting on this thread.

No chip on my shoulder...we bumped heads and I walked away for a little while. I did so because of the way you responded to me and to others when called out on what is considered by many to be an irresponsible practice. You still treat people in the same manner....just because I notice it doesn't mean I have a chip on my shoulder.
 
Old 06-24-2011, 02:34 PM   #69
RubberDuckey273
Quote:
Originally Posted by MikeCurtin View Post
If I was a new member, and received that response, I probably wouldn't be too happy with it myself. Yes, he should have taken the time to look around first, but come on....the guy has less than 50 posts, and asked a question. How hard would it have been to reply by saying, "Only contributing members can post in the classified section.", and then link the thread.

Nope....he's not a customer. Contributor? Not any time soon. Am I the only one here that thinks Rich's condescension has something to do with that?
So that every time this guy, or someone else, has a question that has been clearly posted on the boards for everyone to see? Why reward someone for their inability to follow simple rules. The mods have a lot more to worry about than answering questions over and over that have already been answered in a thread.

And Rich didn't become short with him until after it was obvious that the OP wasn't going to take the time to read the link given to him. If he didn't understand it, he shouldn't have been rude and should have said "I'm sorry, but i'm having a hard time understanding that thread." From what I'm seeing, he was rude first, and expected the mod to kiss his butt because he graces this site with his presence.

Also, why in the world would you expect "better" service as a contributing member? Maybe more respect because you're showing the forums that you support what fauna does for us. But I'm pretty sure if a contributing member had sent the same question to the moderator, they would have received the exact same, perfectly acceptable response.
 
Old 06-24-2011, 02:36 PM   #70
RubberDuckey273
Sorry, meant to say:
So that every time this guy, or someone else, has a question that has been clearly posted on the boards for everyone to see, the moderators can repeat the answer over and over? They would never have time for anything else. That's why they post those public announcements.

sorry for the double post
 

Join now to reply to this thread or open new ones for your questions & comments! FaunaClassifieds.com is the largest online community about Reptile & Amphibians, Snakes, Lizards and number one classifieds service with thousands of ads to look for. Registration is open to everyone and FREE. Click Here to Register!

 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bad Customer Service? maxrr General Business Discussions 11 07-24-2007 08:32 AM
Customer Service Call ladyserpent7 Just For Laughs 0 04-28-2006 02:40 AM
NY WORMS great customer service!! Robert Board of Inquiry® 5 11-03-2005 02:58 PM
Question(s) for the customer service experienced.... chondrokeeper Geckos Discussion Forum 9 05-18-2004 12:17 AM
Wormmans customer service is horrible! herpcondo Board of Inquiry® 68 04-03-2004 12:59 AM


All times are GMT -4. The time now is 05:52 AM.







Fauna Top Sites


Powered by vBulletin® Version
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Page generated in 0.06114602 seconds with 11 queries
Content copyrighted ©2002-2022, FaunaClassifieds, LLC