Hi Everyone,
I'm looking for opinions on the current transaction gone awry.
Here is the picture of the dragon I used (taken with iphone 4) in the Ad and here are the emails explaining the situation
On Tue, Mar 27, 2012 at 12:46 PM, wrote:
Would you be interested in trades for one of these males? I have an Orange Hypo Female
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
To:
Sent: Tue, Mar 27, 2012 20:36:25 GMT+00:00
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
Hi,
Maybe, what size is the female?
On Tue, Mar 27, 2012 at 3:03 PM, wrote:
350 grand, a little over 17 inches
Sent via DroidX2 on Verizon Wireless™
----- Reply message -----
From: "Kevin Luzzi" <ameivaboy@wwps-inc.com>
To:
Subject: 2.0 Citrus Hypo Leatherbacks het trans
Date: Tue, Mar 27, 2012 5:34 pm
sounds, good - once I see a pic, ill make my final decision - thanks!!
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
To:
Sent: Wed, Mar 28, 2012 01:12:23 GMT+00:00
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
Thanks got them - Ok I'll do the trade - however - I don't ship first on trades or do same day shpping - I can ship out the day I receive the animal after verifying she's in good shape.
If that works for you, please let me know when you can ship.
--
On Wed, Mar 28, 2012 at 6:59 AM, wrote:
I can ship put Monday. Is that good for you?
Sent via DroidX2 on Verizon Wireless™
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
To:
Sent: Wed, Mar 28, 2012 22:23:15 GMT+00:00
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
yes, that's perfect thanks!!
shipping address is:
XXXXXXXX
On Mar 29, 2012, at 8:45 AM, wrote:
I can't do the trade anymore unless its for both males. Would you be willing to do that? Sorry for the inconvenience, my partner and I had some miscommunication.
Sent via DroidX2 on Verizon Wireless™
----- Reply message -----
From: "Kevin Luzzi" <ameivaboy@wwps-inc.com>
To:
Subject: 2.0 Citrus Hypo Leatherbacks het trans
Date: Thu, Mar 29, 2012 4:55 pm
Hi,
Sorry I can not do that. Thanks!!
~Kevin
On Mar 30, 2012, at 10:33 AM, wrote:
What do u want for cash on him plus.shipping to XXXXXX. I could sure use.him so let me know.
Sent from my Verizon Wireless Phone
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
To:
Sent: Fri, Mar 30, 2012 18:59:03 GMT+00:00
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
$170 shipped, thanks!!
Mar 30 (5 days ago)
to Kevin
Ill take him. What's your PayPal? Do you mind sending a few more pics so I can show my husband?
Sent via DroidX2 on Verizon Wireless™
At which point I sent the other pictures i had taken at the same time as I took the photo in the ad in this email.
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
Date: March 30, 2012 8:41:40 PM PDT
To:
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
Hi,
PayPal address is:
XXXXXXX
Here are the only pictures I have on my phone,
Youll like him, hes a cool dragon.
thanks!!
On Monday I ship the dragon, it arrives tuesday on time and here is the email exchange
On Tue, Apr 3, 2012 at 8:12 AM, wrote:
I received the dragon. Other than being cold he seems okay. I was dissappointed in his color but I going to give him some time to warm up and see how he looks. Ill let you know how he is doing later. Thanks you !
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
To:
Sent: Tue, Apr 3, 2012 17:27:14 GMT+00:00
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
Hi,
He'lll look better once he warms up, he'll look just like the pictures from the ad. You'll like him.
Thanks!!
On Apr 4, 2012, at 1:39 PM, wrote:
Still no change in color. May take a couple days for him to settle in but honestly this is not the dragon I thought I was buying. I needed a really nice citrus for the breeding project. This guy just won't do. I would be interested in returning him if I could. I may be willing to resell too if your willing to refund the shipping costs.
Sent via DroidX2 on Verizon Wireless™
From: Kevin Luzzi <ameivaboy@wwps-inc.com>
To:
Sent: Wed, Apr 4, 2012 22:07:07 GMT+00:00
Subject: Re: 2.0 Citrus Hypo Leatherbacks het trans
Hi,
Not sure what the problem is, it's a very nice dragon and is the exact same dragon as in the ad.
if you ship Him back to me and he arrives safe and sound I'll refund the $170.
3:25 PM (2 hours ago)
to Kevin
This is what he looks like. I agree its that same dragon. I know there is an adjustment period but he shows no stress marks like that's a big issue. This looks nothing like the yellow in the pics you sent. I am not saying it was intentionally doctored but the light was apparently wrong and did not properly represent this dragon. Can you send a shipping label please?
Sent via DroidX2 on Verizon Wireless™
Now I didnt offer to pay for the shipping - I said if they shipped the dragon back I would return the money originally paid.
Obviously different lighting and cameras can have an effect on how pictures come out.
I am sorry they are not happy with the dragon and I do want to make them happy - but on the other hand - they got exactly what they paid for - A citrus hypo leatherback het trans, that arrived well and was the exact same animal as advertised (as we agreed!)
So, I'm just looking for other peoples opinions on this and how they might handle this situation.
Thanks!!