Bad Shipper Martha Garcia aka dovelett15 Baby Elongate Tortoise

Hello Kathy,

Life is a learning curve at least I hope for most, such as myself. I do agree of the necessity to properly ship to help avoid any tragic events for occurring as previously stated. In the future pics. will be posted of shipping box/materials. As with my other customer's I offer to you aftercare advice. The best way to reach me is through my contact number which you have as my work schedule does not allow for quick accessibility to a computer.

Best regards,
Martha aka dovelett

Poor babies. =( I agree 100%: there is absolutely no excuse as to why those torts were shipped the way that they were. Without heat packs and proper packing to ensure that the animals won't move around, you're asking for trouble. And in wet Coco Fiber on top of that. I also find it very insensitive for the seller to not apologize at all. This could have very easily been prevented had she gone the extra mile and packed the torts properly.

I hope your other baby is doing alright. Refunds don't take the pain out of losing one of them, but I'm glad you got it. I'm so very sorry for what happened. =(

Thank you. So far she's doing ok. Starting to eat a little but pretty quiet compared to my baby Hermanns. See it's not just me seeing that she NEVER said sorry or expressed a single iota of sorrow for the baby that died. I know she's making nice in the other thread offering help and acting like she just didn't know but from here out will ship correctly but she used SYR's site. They have EVERYTHING you need to know about how to pack and ship right there on their page. They are clear in what they expect from their shippers. She knew. She cheaped out and because she's got by with it in the past she was ok with it. I don't believe she's sorry now except that everyone knows. Breeders like that need to not be in the business. We were crushed.

RIP! what an awful month of shipments to you, between Martha's Elongateds and new Kevin's

i take it that Kevin did NOT use SYR?

and Martha DID use SYR? (if so, what's the sense in using SYR yet not following their packaging guidelines.. just to get their discount?)

Neil here really has it out for SYR, either because he didn't like getting shut down on his worthless thread about them or more probably, because he has some form of relationship with reptiles express.

inquiring mind wants to know.