Ms.Terese
We tried that.......we called the issuing bank for both cards.......our merchant company and visa (which both cards were).......we offered to send out a empty box ........Everyone we talked to could care less.........
We actually spent 3 hours on the phone both Kevin and myself telling and retelling the story to everyone the transferred us to and we were just getting the run around...........Our own merchant company's solution to the problem was just to not ship the order........they wouldn't even check to verify that the card holder was the one placing the order.........
I did however look up the names on a person finder and contacted them both to make them aware of the fraud being committed with their cards........
They actually called back after my original post and I delayed shipping until Monday..........so we contacted the crime prevention department in Columbia SC......so hopefully some one will help us get these low lives..........
These people are smooth talkers too.......I almost shipped the package........the only thing that stopped me was a gut feeling........
Nicole Elliser