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| Board of Inquiry® This forum is provided exclusively for the discussion of specific persons or businesses in the herp industry. |
12-22-2012, 11:50 PM
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#11
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Hello, I am sorry about the DOA. I do not get on here fairly often and the best way to get a hold of us is via Facebook or email. I would be happy to send you out another cup after we start shipping again. The terms of service is really set up for times when the PO loses boxes and they show up a week late. 1 day isn't really delayed in my eyes. Send me a FB message or email and We'll get this squared away.
Have a good Holiday
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12-23-2012, 12:29 AM
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#12
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Haven't been online much today. When I checked my FB I noticed that CNS sent me a message explaining that they would be replacing the DOAs. Above and beyond my expectations! Considering how I had interpreted the TOS, I was not expecting this nor would I have thought to ask. They are definitely good guys in my opinion.
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12-23-2012, 02:12 PM
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#13
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yea they good guys. i order from them through my facebook tri state reptile group which they a memember on and am happy with my order maybe 2 or 3 dead hornworms. superworms are great. I will be doing all my worms order with them....
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12-23-2012, 09:58 PM
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#14
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Thank you
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01-05-2013, 05:57 PM
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#15
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They get a 'good guy' vote from me. It was my first time having feeders shipped and I was very satisfied with the experience. The superworms arrived alive and were a good size. Communication was great - did most of it through Facebook actually.
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01-10-2013, 10:50 PM
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#16
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Good Stuff-
I just received my Horn worms from C&S Feeders and am happy to have ordered through them. Communication is great and I generally only do so through Facebook with these things as that is the direction everyone seems to be going. The packing was ok, and the heat pack was still warm. I had 3 DOA but such is the risk with smalls in cold weather. Overall I am satisfied with my experience and would do business with them again in the future.
Jason Roy
PS I approve this message 
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01-11-2013, 07:17 PM
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#17
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CNSFeeders came through on the replacements of the DOA in my first order.
There were 31 live and no DOA's.
It was well-packed and the heat pack was still warm. Also, this cup looked a lot cleaner & fresher than the 3 previously received.
I'm not sure how to upload videos on here, but here is a link to my unboxing video of the replacements on youtube.
http://www.youtube.com/watch?v=GxsP9k4ZdFw
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01-11-2013, 07:21 PM
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#18
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Also, I was under the impression that this was just supposed to be a replacement for my 12 DOA.
Got 31, so I'm very happy about that.
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01-11-2013, 07:24 PM
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#19
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Good to hear. Thank You!
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01-18-2013, 10:25 AM
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#20
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All my Dealing with CNS have been good, they have taken care of me quite well and I do not hesitate to recommend them to all my customers....
Keep up the good work!
Charles
Tundra Dragons
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