Thank you Mike for verifying my story! It just completely and utterly frosts my a** that Ron has the balls to say he TOLD me the snake had an abscess! Since he wants to carry on, I am posting the series of emails with pictures of the animal and his responses (or lack thereof).
Here is the first series of emails, with latest first:
RE: Problem with Tiger Rat (Spilotes pullatus)-pictures of dead snake's body
From: Kimberly Urban (will0w783@hotmail.com)
Sent: Mon 8/03/09 4:21 PM
To:
thebigsquease@aol.com
Attachments: 3 attachments | Download all attachments (63.4 KB)
tigerratp...jpg (15.0 KB), tigerratp...jpg (27.8 KB), tigerratp...jpg (20.6 KB)
Ok, like I promised you on the phone earlier today, here are the pictures of the body of the Spilotes pullatus. I am devastated about this snake; my fiance and I were both fascinated by it. I will try to call you in an hour or so to make sure you got the pictures. As for the other one you have, if you could take a picture of its face and its cloaca and email them back to me I'd really appreciate it.
Kimberly R. Urban
305 Mount Pleasant Street
Coatesville, PA 19320
(610) 836-2880
To:
will0w783@hotmail.com
Subject: Re: Problem with Tiger Rat (Spilotes pullatus)
From:
thebigsquease@aol.com
Date: Sun, 2 Aug 2009 00:21:51 +0000
Just today at the show....it's an import. CB spliotes go for$$$$$Sent from my Verizon Wireless BlackBerry
From: Kimberly Urban
Date: Sat, 1 Aug 2009 20:19:52 -0400
To: <thebigsquease@aol.com>
Subject: RE: Problem with Tiger Rat (Spilotes pullatus)
Thank you for getting back to me so quickly. I forgot to ask, how long was the snake on the eco-sand? Also do you know if it was wild-caught or captive-bred? I really appreciate your working with me on this.
Kimberly R. Urban
305 Mount Pleasant Street
Coatesville, PA 19320
(610) 836-2880
To:
will0w783@hotmail.com
Subject: Re: Problem with Tiger Rat (Spilotes pullatus)
From:
thebigsquease@aol.com
Date: Sat, 1 Aug 2009 23:25:53 +0000
Thanks. Sent from my Verizon Wireless BlackBerry
From: Kimberly Urban
Date: Sat, 1 Aug 2009 19:22:41 -0400
To: <thebigsquease@aol.com>
Subject: RE: Problem with Tiger Rat (Spilotes pullatus)
Alright. I will soak it again. I will also try to clean out the cloaca tonight; I soaked him as soon as I got him home for about 10 minutes. I will soak him again. I have him on white paper towels for now so I can see if anything comes out. I will attempt to feed him tomorrow; hopefully this will clear up when he defecates next. I will keep you updated.
Kimberly R. Urban
305 Mount Pleasant Street
Coatesville, PA 19320
(610) 836-2880
To:
will0w783@hotmail.com
Subject: Re: Problem with Tiger Rat (Spilotes pullatus)
From:
thebigsquease@aol.com
Date: Sat, 1 Aug 2009 23:05:49 +0000
Shouldn't have put them in eco sand.... Let's try soaking it overnight and washing it afterwards. Just keep me updated. I live in Indiana. So if any problems I'll give you credit at the next show. Vets kill more then they save...IMO. RonSent from my Verizon Wireless BlackBerry
From: Kimberly Urban
Date: Sat, 1 Aug 2009 18:59:41 -0400
To: <thebigsquease@aol.com>
Subject: Problem with Tiger Rat (Spilotes pullatus)
Hello,
I bought a tiger rat snake (Spilotes pullatus) and a 36-gallon low profile tank from you at the Hamburg show today. I paid with paypal (my address the same as my email here). Anyway I got home and took the snake out of his bag, and he had peed. I at first thought he had feces hanging out of his cloaca, but on closer inspection it looks severely impacted with sand and possibly infected. I was wondering where you are located, and if you still have the other tiger rat and if its cloaca is clear, could I possibly exchange it if you are close enough, or if I have to take this snake to the vet (which I probably will) is there any way you could help to cover the vet bill? I am quite worried about this guy, but with the business and agitated state of the snake at the show I did not notice the cloaca there. It is quite ugly looking. I am attaching a photo of the cloaca for you to look at. It isn't the best picture, but you can clearly tell the snake cannot close its cloaca. There is also a strong, bad odor coming from the cloaca. I am really hoping to hear back from you soon. Thank you in advance.
~Kim
Kimberly R. Urban
305 Mount Pleasant Street
Coatesville, PA 19320
(610) 836-2880
Windows Live™: Keep your life in sync. Check it out.=
Get free photo software from Windows Live Click here.=
Windows Live™: Keep your life in sync. Check it out.=
Get free photo software from Windows Live Click here.
tigerratpostmortem1.jpg
tigerratpostmortem2.jpg
tigerratpostmortem3.jpg
I have attached the pictures, since they did not copy/paste into this thread. The first one is the cloaca while the snake was still alive and the other two are the pictures of the dead body I took for proof that Ron asked for on the phone. The last email was August 3, and it took until August 12 for me to get a refund, since Ron completely stopped replying to my emails and phone calls. I had to call him from my other cell phone to get him to answer and whenever I got him on the phone he was polite and said he'd get right on it, but didn't. So there are the emails, proof that Ron DID NOT tell me of any abscess on the snake because I doubt he bothered to take the time to notice it.